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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Simplilearn

    Training on Agile Practices to Manage Complex Projects

    Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Project Management, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    Hands-on AWS Auto Scaling Labs: Essential Lab Exercises

    Skills you'll gain: Amazon Elastic Compute Cloud, Amazon CloudWatch, Load Balancing, Amazon Web Services, Scalability, Cloud-Native Computing, Cloud Management, Cloud Applications, Capacity Management, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Junos Fundamentals: JNCIA-Junos Certification Guide

    Skills you'll gain: Routing Protocols, System Configuration, Software Architecture, Authentications

    Beginner · Course · 1 - 3 Months

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    Packt

    What's New in .NET and C#

    Skills you'll gain: Cross Platform Development, C# (Programming Language), .NET Framework, Microsoft Visual Studio, Performance Tuning, Microsoft Development Tools, Application Security, Debugging

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    The Beginners Cyber Security Awareness Training Course

    Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cyber Attacks, Email Security, Cybersecurity, Malware Protection, Human Factors (Security), Encryption, Threat Detection, Multi-Factor Authentication, Internet Of Things, Information Privacy, Network Security, Personally Identifiable Information, Authentications, Data Security, Mobile Security, Identity and Access Management

    Beginner · Course · 3 - 6 Months

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    Packt

    Mastering WidgetKit in SwiftUI 4, iOS 16 with Dynamic Island

    Skills you'll gain: Apple iOS, Swift Programming, Interactive Data Visualization, User Interface (UI), Data Sharing, Application Programming Interface (API), User Interface (UI) Design, Data Modeling, Real Time Data

    Intermediate · Course · 3 - 6 Months

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    Packt

    Power Apps Development: Tips, Tricks & Best Practices

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Governance, Development Environment, Microsoft PowerPoint, Data Integration, Software Development, Microsoft Outlook, Data Validation

    Intermediate · Course · 3 - 6 Months

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    Packt

    Apple Device Deployment Projects – Hands-On Implementation

    Skills you'll gain: Apple software proficiency, Cloud Deployment, Software Installation

    Intermediate · Course · 1 - 3 Months

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    Board Infinity

    Advanced Git Features

    Skills you'll gain: Git (Version Control System), GitHub, GitLab, Version Control, Bitbucket, Software Development

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Implementing Movement and Decision-Making Systems

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging

    Intermediate · Course · 1 - 4 Weeks

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    Skillshare

    Cinematic Lighting in Maya: Fundamentals & Scene Setup

    Skills you'll gain: Post-Production, Autodesk Maya, Computer Graphics, Cinematography, 3D Modeling, Visualization (Computer Graphics), Adobe Photoshop, Image Quality

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Becoming a Linux Server Admin

    Skills you'll gain: Ubuntu, Operating System Administration, TCP/IP, Security Controls, Service Management, File Management, SQL

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Training on Agile Practices to Manage Complex Projects: Simplilearn
  • Hands-on AWS Auto Scaling Labs: Essential Lab Exercises: Pearson
  • Junos Fundamentals: JNCIA-Junos Certification Guide: Packt
  • What's New in .NET and C#: Packt
  • The Beginners Cyber Security Awareness Training Course: Packt
  • Mastering WidgetKit in SwiftUI 4, iOS 16 with Dynamic Island: Packt
  • Power Apps Development: Tips, Tricks & Best Practices: Packt
  • Apple Device Deployment Projects – Hands-On Implementation: Packt
  • Advanced Git Features: Board Infinity
  • Implementing Movement and Decision-Making Systems: Packt

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