Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface and User Experience (UI/UX) Design, 3D Assets, C# (Programming Language), Scripting, Computer Graphics, Software Installation, Animations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Supervised Learning, R Programming, Applied Machine Learning, R (Software), Classification Algorithms, Machine Learning, Decision Tree Learning, Data Science, Ggplot2, Feature Engineering, Data Preprocessing, Statistical Programming, Predictive Modeling, Data Manipulation, Model Evaluation, Regression Analysis
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Docker (Software), .NET Framework, ASP.NET, Application Deployment, Development Environment, Nginx, YAML, Proxy Servers, Web Servers, Scalability, Microsoft SQL Servers
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Threat Detection, Cyber Threat Hunting, Intrusion Detection and Prevention, Malware Protection, Cybersecurity, Data Persistence, Network Analysis, Operating Systems, Virtual Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Coordination, Project Schedules, Timelines, Microsoft Outlook, Data Visualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Terraform, Debugging, Infrastructure as Code (IaC), GitLab, Devops Tools, Multi-Cloud, CI/CD, Containerization, Ansible, Cloud Platforms, Amazon Web Services, Software Installation, Configuration Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Management Systems, Authentications, Role-Based Access Control (RBAC), Application Deployment, Authorization (Computing), Cloud Deployment, Web Components, Content Management, Restful API, Continuous Deployment, TypeScript, Application Programming Interface (API), Web Analytics and SEO, Query Languages, Web Applications, Business Logic, Web Development Tools, Package and Software Management, Node.JS, Software Architecture
Intermediate · Specialization · 1 - 3 Months