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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data, Model Evaluation, Data Analysis Software

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Einführung in Facebook Audience Insights

    Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Practical Cybersecurity Fundamentals: Unit 3

    Skills you'll gain: Penetration Testing, Cyber Security Assessment, Exploitation techniques, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Security, Open Web Application Security Project (OWASP), SQL

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Facebook Live: Real-Time Engagement

    Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to RPA, UiPath, and Initial Projects

    Skills you'll gain: Scripting, Microsoft Word, Microsoft Excel, Web Applications, Debugging, File Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Data Science Model Deployments and Cloud Computing on GCP

    Skills you'll gain: Docker (Software), CI/CD, Model Deployment, Cloud Deployment, Cloud Development, Application Performance Management, Google App Engine

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Red Hat Certified Engineer (RHCE) EX294: Unit 2

    Skills you'll gain: Ansible, Shell Script, Infrastructure as Code (IaC), YAML, System Configuration, Debugging, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Building Secure Automotive IoT Applications

    Skills you'll gain: Embedded Software, Application Security, Embedded Systems, Software Design, DevSecOps, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, System Design and Implementation, Cybersecurity, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Design, Functional Testing, Open Source Technology

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced React – Testing & Firebase Projects

    Skills you'll gain: Cloud Deployment, Cloud Applications, Software Testing, Web Development, Application Development, Real Time Data, Application Programming Interface (API), Authentications, Context Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Getting Started with Strapi and Content Types

    Skills you'll gain: Content Management Systems, Authentications, Authorization (Computing), Web Components, Content Management, TypeScript, Application Programming Interface (API), Web Analytics and SEO, Restful API, Web Applications, Role-Based Access Control (RBAC), Web Development Tools, Software Installation, Data Modeling

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر

    Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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voice of the customer (voc): enhancing experiences
1…537538539…547

In summary, here are 10 of our most popular customer experience courses

  • Work with Gemini Models in BigQuery - Bahasa Indonesia: Google Cloud
  • Einführung in Facebook Audience Insights: Coursera
  • Practical Cybersecurity Fundamentals: Unit 3: Pearson
  • Facebook Live: Real-Time Engagement: Coursera
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Introduction to RPA, UiPath, and Initial Projects: Packt
  • Data Science Model Deployments and Cloud Computing on GCP: Packt
  • Red Hat Certified Engineer (RHCE) EX294: Unit 2: Pearson
  • Building Secure Automotive IoT Applications: Packt
  • Advanced React – Testing & Firebase Projects: Packt

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