Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data, Model Evaluation, Data Analysis Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Exploitation techniques, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Security, Open Web Application Security Project (OWASP), SQL
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scripting, Microsoft Word, Microsoft Excel, Web Applications, Debugging, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Docker (Software), CI/CD, Model Deployment, Cloud Deployment, Cloud Development, Application Performance Management, Google App Engine
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ansible, Shell Script, Infrastructure as Code (IaC), YAML, System Configuration, Debugging, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, Software Design, DevSecOps, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, System Design and Implementation, Cybersecurity, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Design, Functional Testing, Open Source Technology
Beginner · Course · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Cloud Applications, Software Testing, Web Development, Application Development, Real Time Data, Application Programming Interface (API), Authentications, Context Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Content Management Systems, Authentications, Authorization (Computing), Web Components, Content Management, TypeScript, Application Programming Interface (API), Web Analytics and SEO, Restful API, Web Applications, Role-Based Access Control (RBAC), Web Development Tools, Software Installation, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours