Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer needs assessment"
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence
- Status: Free Trial
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications
- Status: NewStatus: Free Trial
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Job Analysis, Consultative Approaches, Market Research, Recruitment Strategies, Talent Acquisition, Marketing Materials, Talent Sourcing, Compensation Management, Needs Assessment, Competitive Analysis, Branding, Advertising
- Status: NewStatus: Free Trial
Skills you'll gain: Business Analysis, Stakeholder Engagement, Stakeholder Management, Business Requirements, Requirements Management, Business Process, Business Consulting, Business Strategies, Performance Analysis, Business Strategy, Governance, Performance Measurement, Risk Analysis, Business Solutions, Verification And Validation
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Retail Sales, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Communication, LinkedIn
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Analysis, Financial Statement Analysis, Business Analysis, Organizational Effectiveness, Working Capital, Market Share, Strategic Decision-Making, Marketing, Business Management, Complex Problem Solving, Decision Making, Business Strategy, Management Consulting, Analysis, Consumer Behaviour, Brand Strategy
Coursera Project Network
Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Google Cloud
Skills you'll gain: Text Mining, Google Cloud Platform, Data Management, Image Analysis, Big Data, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning
- Status: Free Trial
University of Michigan
Skills you'll gain: Product Lifecycle Management, Product Development, Product Improvement, Sustainability Reporting, Environmental Engineering, Product Design, Environmental Science, Environment, Simulation and Simulation Software, Analysis, Systems Analysis, Data Collection
In summary, here are 10 of our most popular customer needs assessment courses
- GenAI for Customer Service Teams:Â Coursera Instructor Network
- GenAI for Customer Insights:Â Coursera Instructor Network
- Marketing analytics: Know your customers:Â Macquarie University
- Analyzing Job Needs and Creating Job Postings :Â Automatic Data Processing, Inc. (ADP)
- CCBA Certification Business Analysis Essentials:Â Simplilearn
- Customer Value, Acquisition, and Retention:Â University of Maryland, College Park
- Preparing for Your Retail Customer Service Role:Â CVS Health
- Analysis of Business Problems:Â IESE Business School
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- Customer Success: Conociendo al cliente: Universidades Anáhuac