University of Virginia

Customer-Centric IT Strategy

This course is part of Leading the Modern Day Business Specialization

Taught in English

Some content may not be translated

Alex Cowan

Instructor: Alex Cowan

22,589 already enrolled

Course

Gain insight into a topic and learn the fundamentals

4.6

(643 reviews)

|

98%

Beginner level
No prior experience required
2 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

2 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.6

(643 reviews)

|

98%

Beginner level
No prior experience required
2 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Leading the Modern Day Business Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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Earn a career certificate

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Share it on social media and in your performance review

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There are 2 modules in this course

To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.

What's included

10 videos1 reading1 quiz1 discussion prompt

You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes.

What's included

7 videos1 quiz

Instructor

Instructor ratings
4.7 (137 ratings)
Alex Cowan
University of Virginia
25 Courses474,788 learners

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Showing 3 of 643

4.6

643 reviews

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    1.08%

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    1.08%

AC
4

Reviewed on May 6, 2020

RK
5

Reviewed on Jun 29, 2021

GS
5

Reviewed on Dec 2, 2020

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