Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents

Skills you'll gain: Digital Transformation, Performance Improvement, Business Transformation, Data Integrity, Organizational Change, Data Security, Cloud Computing, Business Technologies, Technology Strategies, Business Process Improvement, Case Studies, Emerging Technologies, Market Trend

Skills you'll gain: Network Security, Endpoint Security, Cloud Security, Threat Detection, Intrusion Detection and Prevention, Cybersecurity, Identity and Access Management, Application Security, Information Systems Security, Infrastructure Security, Security Controls, Data Security, Malware Protection

Skills you'll gain: DevOps, CI/CD, Continuous Integration, Continuous Deployment, Git (Version Control System), Version Control, Software Development, Cloud-Native Computing, Software Development Methodologies, Application Deployment, Cloud Deployment

Skills you'll gain: Bayesian Statistics, A/B Testing, Microsoft Excel, Statistical Machine Learning, Statistical Modeling, Predictive Analytics, Business Analytics, Data Analysis, Probability & Statistics, Decision Making, Health Informatics, Statistical Programming, Markov Model

Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, GitHub, Web Design, Git (Version Control System), Browser Compatibility, Front-End Web Development, Web Development, Cloud Hosting, Usability, Typography

Skills you'll gain: Amazon DynamoDB, Amazon Redshift, Database Management, Operational Databases, Transaction Processing, Data Migration, Amazon Elastic Compute Cloud, NoSQL, Redis, Relational Databases, Data Warehousing, Scalability

Skills you'll gain: Penetration Testing, Cybersecurity, Anomaly Detection, Cyber Threat Intelligence, Threat Detection, AI Security, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Machine Learning

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI API, No-Code Development, Microsoft Power Automate/Flow, Serverless Computing, LLM Application, Cloud Deployment, Microsoft Power Platform, Microsoft Azure, Generative AI, Project Design, Large Language Modeling, Application Development, Microsoft Teams, Development Environment

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Web Development, Web Design, Front-End Web Development, Cloud Hosting, Animations, File Transfer Protocol (FTP), Typography

Skills you'll gain: Responsible AI, Application Development, Generative AI, Web Applications, Full-Stack Web Development, GitHub, Integrated Development Environments, Development Environment, Front-End Web Development, Back-End Web Development, Prompt Engineering, Computer Programming Tools