Skills you'll gain: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Incident Response, Continuous Monitoring, Cybersecurity, Cyber Security Assessment, Cyber Attacks, Event Monitoring, Data Security, Vulnerability, System Monitoring, Analysis, Network Security, Network Monitoring, Criminal Investigation and Forensics, Linux Commands, System Configuration, Bash (Scripting Language), Python Programming, Scripting, Linux, Scripting Languages

Skills you'll gain: Business Strategy, Strategic Thinking, Competitive Analysis, Organizational Strategy, Business Planning, Strategic Decision-Making, Corporate Strategy, Market Analysis, Analysis, Value Propositions

Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Network Administration, Virtual Local Area Network (VLAN), Virtualization, Virtual Private Networks (VPN), Wireless Networks, Network Monitoring, Computer Networking, Firewall, Network Troubleshooting, Network Architecture

Skills you'll gain: Application Lifecycle Management, DevSecOps, Azure DevOps, DevOps, Continuous Delivery, Software Quality Assurance, Release Management, Secure Coding, CI/CD, Git (Version Control System), Verification And Validation, Continuous Integration, GitHub, Software Testing, Security Controls, Software Development Tools, Data Governance, Continuous Deployment, Cyber Governance, Version Control

Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Brainstorming, Language Interpretation, Translation, and Studies, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI

Skills you'll gain: No-Code Development, Workflow Management, Business Process Modeling, Process Mapping, Business Process, Data Integration

Skills you'll gain: Model Evaluation, Data-Driven Decision-Making, Predictive Modeling, Risk Analysis, Strategic Decision-Making, Performance Metric, Technical Communication

Skills you'll gain: Data Ethics, Ethical Standards And Conduct, Data-Driven Decision-Making, Responsible AI, Risking, Research Methodologies, Data Governance, Data Analysis

Skills you'll gain: Prompt Engineering, Debugging, Claude Code, Responsible AI, Verification And Validation, ChatGPT, Artificial Intelligence, Software Testing