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    Results for "it service management (itsm)"

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Network Management and Operations

      Skills you'll gain: Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Wide Area Networks, Network Infrastructure, Network Performance Management, Network Security, Cloud Infrastructure, Network Analysis, Operations Management

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Risk Management for Cyber Security Managers

      Skills you'll gain: Incident Response, Cyber Risk, Threat Management, Security Controls, Vulnerability Assessments, Risk Management, Technical Communication, Cybersecurity, Business Continuity Planning, Business Risk Management, Disaster Recovery, Business Communication

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Risk Management for Cybersecurity and IT Managers

      Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Security Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), IT Management, Risk Mitigation, Cybersecurity, Cyber Security Strategy, Vulnerability Assessments, Security Controls, Compliance Management, Information Technology

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Northeastern University

      Strategic Info Systems: Planning & Business Alignment

      Skills you'll gain: Scope Management, Requirements Management, Project Scoping, Project Documentation, Change Control, Project Planning, Agile Methodology, Strategic Planning, Project Management Life Cycle, Project Management, Business Planning, Stakeholder Communications

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Managing Incident Response, IAM, and AWS Service Security

      Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Security Assertion Markup Language (SAML), Cloud Security, Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Network Configuration, Network Services, & System Management

      Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Information Systems Implementation and Business Resilience

      Skills you'll gain: Disaster Recovery, Business Continuity Planning, Database Management, Database Administration, Problem Management, Relational Databases, Incident Management, Service Management, Information Systems, Software Development Methodologies, IT Management, Asset Management, Project Design, Object Oriented Design, Agile Methodology

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Deploying Windows Clients & Managing Identities

      Skills you'll gain: Microsoft Windows, Authentications, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Desktop Support, Active Directory, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Information Systems Operations and Business Resiliency

      Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Cloud Management and AWS Fundamentals

      Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Cloud Management, Cloud Computing, User Accounts, Cloud Infrastructure, Public Cloud, Cloud Services, Servers, Linux Servers, Cloud Security, Docker (Software), Scalability

      Intermediate · Course · 1 - 3 Months

    Searches related to it service management (itsm)

    itsm foundations: optimizing it service management
    1…8910…834

    In summary, here are 10 of our most popular it service management (itsm) courses

    • Dell Technologies Customer Service for Technical Support: Dell
    • AWS: Network Management and Operations: Whizlabs
    • Risk Management for Cyber Security Managers: Packt
    • Risk Management for Cybersecurity and IT Managers: Packt
    • Strategic Info Systems: Planning & Business Alignment: Northeastern University
    • Managing Incident Response, IAM, and AWS Service Security: Packt
    • Engaging in Service Innovation and Management: Northeastern University
    • Network Configuration, Network Services, & System Management: Packt
    • Information Systems Implementation and Business Resilience: Whizlabs
    • Deploying Windows Clients & Managing Identities: Packt

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