Skills you'll gain: Persuasive Communication, Communication, Emotional Intelligence, Presentations, Empowerment, Professional Networking, Resilience, Mentorship, Leadership Development, Self-Awareness, Branding, Professional Development, Assertiveness, Leadership, Leadership and Management, Social Media, Governance

Skills you'll gain: Negotiation, Cooperation, Personal Development, Teamwork, Professional Development, Conflict Management, Organizational Leadership, Leadership, Collaboration, Organizational Effectiveness, Strategic Thinking, Communication Strategies, Business Communication

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Generative AI, Responsible AI, Google Cloud Platform, Artificial Intelligence, Large Language Modeling, Data-Driven Decision-Making, Machine Learning, Unstructured Data, Data Quality

Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Strategic Marketing, Marketing Strategy and Techniques, Marketing, Digital Marketing, Consumer Behaviour, Communication Planning, Integrated Marketing Communications, Marketing Effectiveness, Customer Insights, Target Market, Marketing Analytics, Digital Transformation, Sales Strategy, Digital Advertising, Sales Process, Digital Communications, Content Strategy, MarTech

Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication