Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: Business Management, Leadership and Management, Business Administration, People Management, Performance Management, Organizational Structure, Organizational Effectiveness, Goal Setting, Administrative Support, Leadership, Human Resources

Skills you'll gain: Lean Methodologies, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Workflow Management, Operational Efficiency, Scaled Agile Framework, Process Mapping, Business Process, Agile Methodology, Sprint Retrospectives, Business Transformation, Business Process Modeling, Value Engineering, Agile Product Development, Continuous Improvement Process, Agile Project Management

Skills you'll gain: Cyber Risk, Risk Management, Enterprise Risk Management (ERM), Cyber Security Strategy, Risk Analysis, Risk Modeling, Threat Modeling, Operational Risk, Business Risk Management, Vulnerability Assessments, Stakeholder Communications, Continuous Improvement Process, Compliance Reporting, Decision Making, Financial Analysis

Skills you'll gain: Cost Estimation, Project Scoping, Work Breakdown Structure, Cost Management, Project Planning, Project Schedules, Project Controls, Scope Management, Estimation, Earned Value Management, Scheduling, Project Management, Change Control, Variance Analysis, Dependency Analysis, Network Analysis

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

Skills you'll gain: Benchmarking, Professional Development, Smart Goals, Planning, Performance Analysis, Job Analysis, Human Capital, Organizational Skills, Personal Development, Dashboard, Microsoft Excel, Goal Setting, Business Strategy, Writing

Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Key Management, Network Routing, YAML, Application Deployment, Disaster Recovery

Skills you'll gain: Threat Management, Cyber Security Assessment, Regulatory Requirements

Skills you'll gain: Responsible AI, Stakeholder Engagement, AI Enablement, Stakeholder Management, Project Management, Technical Management, Workforce Management, Risk Mitigation, Project Management Life Cycle, Agile Methodology, Risk Analysis, Team Management, Team Building, Scalability, Performance Management, Diversity and Inclusion, Budget Management, Change Management

Skills you'll gain: Stakeholder Management, Project Management, Quality Management, Project Management Life Cycle, Meeting Facilitation, Team Management, Stakeholder Communications, Quality Control, Project Planning, Sprint Planning, Ethical Standards And Conduct, Agile Methodology, Process Improvement

Skills you'll gain: Personalized Service, Learning Styles, Learning Strategies, Registration, Project Management Institute (PMI) Methodology, Quick Learning, Test Tools, Educational Materials