Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, AI Security, DevSecOps, Security Testing, Continuous Monitoring, CI/CD, Threat Detection, Secure Coding, MITRE ATT&CK Framework, DevOps, System Monitoring, Application Security, Continuous Integration, MLOps (Machine Learning Operations), Scripting, Unit Testing, Test Case, Prompt Engineering, Integration Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Workflows, AI Enablement, Agentic systems, Automation, Business Process Automation, Real Time Data, MLOps (Machine Learning Operations), AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Ethics, Responsible AI, Compliance Auditing, Ethical Standards And Conduct, Compliance Management, Auditing, Technical Documentation, Case Studies, Project Documentation, Model Deployment, Model Evaluation, Business Ethics, MLOps (Machine Learning Operations), Accountability, Data Quality
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, API Gateway, Extensible Markup Language (XML), JSON, Amazon Web Services, Cloud Deployment, Cloud Development, Application Programming Interface (API), Cloud Applications, Restful API, Data Processing, Data Transformation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Database Software, Database Design, Data Import/Export, Database Management, Databases, Relational Databases, Data Access, Data Manipulation, Extensible Markup Language (XML), Data Analysis Expressions (DAX), Data Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Prompt Engineering, API Design, MLOps (Machine Learning Operations), Large Language Modeling, Performance Tuning, Microservices, Application Deployment, Kubernetes, Scalability, Site Reliability Engineering, DevOps, CI/CD, Docker (Software), Python Programming, Containerization, System Monitoring, Cloud Platforms, Security Controls
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Service Level Agreement, Inventory Management, Supplier Management, Legal Risk, Variance Analysis, Process Improvement, Supplier Performance Management, Contract Review, Supplier Quality Management, Inventory Control Systems, Risk Mitigation, Root Cause Analysis, Data Entry, Risk Management, Data Analysis, Continuous Improvement Process, Contract Management, Quality Control, Cost Reduction
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Compensation Analysis, Meeting Facilitation, Performance Review, Staff Management, Strategic Leadership, Safety Training, Prioritization, Human Resources, Diversity and Inclusion, Performance Management, Organizational Strategy, Leadership, Human Resources Management and Planning, Recruitment, Time Management, Human Resource Policies, Human Resource Management, Leadership and Management, Organizational Skills, Culture Transformation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hybrid Cloud Computing, Cloud Infrastructure, Cloud Storage, Performance Tuning, Amazon S3, Security Controls, Cloud Security, Virtual Networking, Multi-Cloud, Load Balancing, Disaster Recovery, Business Continuity, Relational Databases, IBM Cloud, Virtual Private Networks (VPN), Network Monitoring, Database Management, Architectural Design, Planning
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics
Earn a degree
Degree · 1 - 4 Years