Service Design Courses
Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Popular Service Design Courses and Certifications
Status: Free TrialSkills you'll gain: User Experience, UI/UX Research, User Experience Design, User Research, Design Thinking, Usability, User Centered Design, Prototyping, Sprint Retrospectives, Wireframing, Ideation, Sprint Planning
Status: Free TrialUniversity of California San Diego
Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Experience Design, UI/UX Research, Ideation, User Interface (UI), UI/UX Strategy, Experimentation, Interactive Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding
Status: Free TrialSkills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
Status: Free TrialUniversity of Michigan
Skills you'll gain: Program Evaluation, Course Development, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Theory, Design, Disabilities, Education Software and Technology, Professional Development, Brainstorming, Needs Assessment, Diversity Awareness, Content Creation, Motivational Skills, Diversity Equity and Inclusion Initiatives, Prototyping, Design Strategies, Student-Centred Learning
Status: Free TrialUniversity of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Design Research, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, User Interface and User Experience (UI/UX) Design, Interaction Design, Interactive Design, Ideation, A/B Testing, Conceptual Design, Persona (User Experience)
Status: Free TrialUniversity of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, Design Strategies, Design Thinking, User Centered Design, Prototyping, Usability Testing, Design Research, User Research, UI/UX Research, Qualitative Research, Creativity, Interviewing Skills
What brings you to Coursera today?
Status: Free TrialUniversity of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Stakeholder Analysis, Creative Thinking, User Research, Journey Mapping, Human Centered Design, Stakeholder Engagement, Design Research, Project Scoping, Planning, Persona Development, Design Strategies, Project Planning, Value Engineering, Creative Problem-Solving, Strategic Thinking, Creativity
Status: Free TrialCalifornia Institute of the Arts
Skills you'll gain: Information Architecture, Wireframing, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, Mockups, User Experience Design, Responsive Web Design, Web Design, UI/UX Strategy, User Interface (UI), Adobe XD, User Interface (UI) Design, Visual Design, Digital Design, User Centered Design, Interaction Design, Prototyping, Graphic and Visual Design, User Research
Status: Free TrialFractal Analytics
Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, User Centered Design, Design and Product, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Dashboard, AI literacy, Data Analysis, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving
Pearson
Skills you'll gain: Systems Architecture, Software Architecture, Systems Design, Software Design, System Design and Implementation, Functional Design, Systems Development, Service Oriented Architecture, Verification And Validation, Maintainability, Systems Analysis
Status: Free TrialSkills you'll gain: User Centered Design, User Experience Design, Responsive Web Design, User Interface (UI) Design, Web Design and Development, Prototyping, Front-End Web Development, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Elements And Principles, Web Design, Wireframing, Typography, Application Design, Layout Design, UI Components, Web Applications, Mobile Development, Design Thinking
Status: Free TrialCoursera
Skills you'll gain: Design Thinking, Business Transformation, Business Process, Human Centered Design, Service Design, Process Management, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, Organizational Change, User Feedback, Empathy
In summary, here are 10 of our most popular service design courses
- Foundations of User Experience (UX) Design: Google
- Interaction Design: University of California San Diego
- Effective Service Innovation by Design in Hotel Management : Starweaver
- An Introduction to Learning Experience Design (LXD): University of Michigan
- User Experience Research and Design: University of Michigan
- Human-Centered Design: an Introduction: University of California San Diego
- Design Thinking: University of Virginia
- UI / UX Design: California Institute of the Arts
- Mastering User Centric Design with Generative AI: Fractal Analytics
- System Design Fundamentals: Pearson
