Coursera
Catalog
  • Browse
  • Search
  • For Enterprise
  • Log In
  • Sign Up

Human-Centered Design: an Introduction

OverviewSyllabusFAQsCreatorsPricingRatings and Reviews

HomeComputer ScienceDesign and Product

Human-Centered Design: an Introduction

University of California, San Diego

About this course: In this course, you will learn how to design technologies that bring people joy, rather than frustration. You'll learn several techniques for rapidly prototyping and evaluating multiple interface alternatives -- and why rapid prototyping and comparative evaluation are essential to excellent interaction design. You'll learn how to conduct fieldwork with people to help you get design ideas. How to make paper prototypes and low-fidelity mock-ups that are interactive -- and how to use these designs to get feedback from other stakeholders like your teammates, clients, and users. Armed with these design-thinking strategies, you’ll be able to do more creative human-centered design in any domain.


Created by:  University of California, San Diego
University of California, San Diego

  • Scott  Klemmer

    Taught by:  Scott Klemmer, Professor

    Cognitive Science & Computer Science
Basic Info
Course 1 of 8 in the Interaction Design Specialization
Commitment4 weeks, 3-4 hours/week
Language
English, Subtitles: Spanish
How To PassPass all graded assignments to complete the course.
User Ratings
4.6 stars
Average User Rating 4.6See what learners said
Syllabus
WEEK 1
Introduction
A brief introduction to the topics and goals of this Interaction Design Specialization
6 videos, 6 readings
  1. Video: The Interaction Design Specialization
  2. Video: Welcome!
  3. Video: Human Computer Interaction
  4. Video: The Power of Prototyping
  5. Video: Evaluating Designs
  6. Video: The Birth of HCI
  7. 阅读: Sketch Notes: Evaluating Design & The Birth of HCI
  8. 阅读: Connecting with Your MOOC Community
  9. 阅读: Advice and Stories from Former Students
  10. 阅读: Resources from Students
  11. 阅读: How to: Host a Lecture Screening
  12. 阅读: Attend a Meetup
  13. 同学互评: Observing Interactions
WEEK 2
Needfinding
This module’s videos and assignment cover a really important topic: where can you get good design ideas from? Ideas that help you create meaningful designs that have a real impact on real people’s lives. Of course, good ideas come from lots of places. And wherever they come from, great. There are a few strategies I’ve found that are especially valuable, and that’s what we cover in this module’s videos. Given our focus on *real* people, we focus on going out, watching what people do, and talking to them. Check out the first video, describing participant observation. Combining observation with interviewing (the second video) provides a powerful foundation for needfinding and brainstorming.So what happens after you’ve observed a lot of stuff -- how do you connect the high-level needs to concrete design ideas? To help you bridge this gap, this module closes with a video on Creating Design Goals.
4 videos, 1 reading, 1 practice quiz
  1. Video: Participant Observation
  2. Video: Interviewing
  3. 讨论提示: What Have You Learned From Others
  4. Video: Additional Needfinding Strategies
  5. 练习测验: Learning check-in
  6. Video: Creating Design Goals
  7. 阅读: Example Interview Guide
Graded: Interviewing People to Find Latent Needs
WEEK 3
Rapid Prototyping
This module's lectures introduce storyboarding and several strategies and media for rapid prototyping, including paper, Wizard of Oz, and video. An important part of the creativity of a designer is to think about how you can rapidly prototype and get feedback on your ideas. Because it's almost never the case that the first idea you have will be the best. As a designer, you can learn the most when you're creating and getting feedback on multiple alternatives. Your work will nearly always benefit from thinking broadly to find the right design, and then from lots of polish to get the design right. Prototyping is also a great way to achieve common ground across the design team and other stakeholders. We begin with storyboards, paper prototyping and mockups.Students often ask about the relationship between needfinding and prototyping: how closely does one flow into the other? Ultimately the quality of your final design is the real measure and there are lots of ways to get there. While most design work benefits from prototypes directly informed by the needfinding process, it's not required. This module seeks to introduce you to doing human-centered design, and walk you through one path that such an approach could take. In both this Specialization and in real life, you are welcome to revise your ideas as much as you like.
4 videos, 1 reading
  1. Video: Storyboards, Paper Prototypes, and Mockups
  2. Video: Wizard of Oz
  3. Video: Video Prototyping
  4. 阅读: Sketch Notes: Wizard of Oz
  5. Video: Creating and Comparing Alternatives
Graded: Storyboarding Design Ideas
WEEK 4
Heuristic Evaluation
With this module's videos, we turn our focus from brainstorming and prototyping to the concrete elements of interaction design. We introduce ten key principles of good design -- like the importance of feedback and helping people recover from errors. We call these heuristics -- watch the first video here. I hope you'll find these heuristics practical and applicable to your work both inside and outside class. The lectures discuss these heuristics with a bunch of examples drawn from real-world designs. The goal is to illustrate the many ways that designs can be successful or run into trouble. While heuristic evaluations (HEs) focus on issues that lead to improvement they can also identify areas we think show successful compliance with a heuristic
5 videos, 1 reading
  1. Video: Why and How?
  2. Video: Heuristics: Understanding
  3. Video: Heuristics: Action
  4. Video: Heuristics: Feedback
  5. Video: Watch Two Students Do Heuristic Evaluation
  6. 阅读: Ten Heuristics Summary Poster
Graded: Heuristic Evaluation
Graded: Cumulative Quiz

FAQs
How It Works
课程作业
课程作业

每门课程都像是一本互动的教科书,具有预先录制的视频、测验和项目。

来自同学的帮助
来自同学的帮助

与其他成千上万的学生相联系,对想法进行辩论,讨论课程材料,并寻求帮助来掌握概念。

证书
证书

获得正式认证的作业,并与朋友、同事和雇主分享您的成功。

Creators
University of California, San Diego
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 10 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom—life is their laboratory.
Pricing
Purchase Course
Access to course materials

Available

Access to graded materials

Available

Receive a final grade

Available

Earn a shareable Course Certificate

Available

Ratings and Reviews
Rated 4.6 out of 5 of 1,536 ratings

RK

Amazing course to quench your thirst for User Experience and how to move forward if you want a career in UX Research or Design.

D

Fantastic course and great introduction to the series!

Sebastian La Placa

Excellent course!

Luciana Vidolin Martins

Really good



You May Also Like
University of California, San Diego
Input and Interaction
1 course
University of California, San Diego
Input and Interaction
View course
University of California, San Diego
Information Design
1 course
University of California, San Diego
Information Design
View course
University of California, San Diego
User Experience: Research & Prototyping
1 course
University of California, San Diego
User Experience: Research & Prototyping
View course
University of California, San Diego
Social Computing
1 course
University of California, San Diego
Social Computing
View course
University of California, San Diego
Designing, Running, and Analyzing Experiments
1 course
University of California, San Diego
Designing, Running, and Analyzing Experiments
View course
Coursera
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
© 2018 Coursera Inc. All rights reserved.
Download on the App StoreGet it on Google Play
  • Coursera
  • About
  • Leadership
  • Careers
  • Catalog
  • Certificates
  • Degrees
  • For Business
  • For Government
  • Community
  • Partners
  • Mentors
  • Translators
  • Developers
  • Beta Testers
  • Connect
  • Blog
  • Facebook
  • LinkedIn
  • Twitter
  • Google+
  • Tech Blog
  • More
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Press
  • Contact
  • Directory
  • Affiliates