Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct

Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Strategic Decision-Making, Product Management, Customer Insights, Data Analysis, Forecasting, A/B Testing, Business Analytics, Analytics, Prioritization, Statistical Analysis, Business Metrics, User Research, Customer Retention, Machine Learning Methods, Root Cause Analysis, Statistical Methods, Stakeholder Communications

Skills you'll gain: Google Gemini, Content Performance Analysis, Generative AI, Prompt Engineering, ChatGPT, Search Engine Optimization, Responsible AI, Performance Measurement, Web Analytics and SEO, Keyword Research, Content Creation, AI Personalization, Lead Generation, Metadata Management, Content Strategy

Skills you'll gain: Data Storytelling, Database Design, MySQL, Relational Databases, SQL, Data Visualization, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Tableau Software, Business Process Improvement, Dashboard, Predictive Modeling, Histogram, Data Analysis, Microsoft Excel, Business Analysis, Big Data, Business Communication

Skills you'll gain: Vendor Management, Team Management, Project Management, Project Implementation, Vendor Relationship Management, Procurement, Team Building, Project Scoping, Scope Management, Conflict Management, Team Leadership, Agile Project Management, Project Risk Management, Project Planning, Leadership, Leadership Development, Change Control, Microsoft Office, Microsoft Excel, Microsoft Word

Skills you'll gain: Video Editing, Canva (Software), Video Production, Marketing Materials, Content Creation, Digital Content, Animations, Multimedia, Storytelling, Typography, Branding, Data Import/Export, Drive Engagement

Skills you'll gain: Stakeholder Communications, Crisis Management, Smart Goals, Agile Project Management, Leadership and Management, Leadership, Business Leadership, Case Studies

Skills you'll gain: Vibe coding, Generative AI Agents, AI Workflows, Agentic systems, Email Automation, AI Orchestration, Search Engine Optimization, Inside Sales, Web Analytics, Prompt Engineering, Development Environment, Application Deployment, Front-End Web Development, Debugging

Skills you'll gain: Business Strategy, Contingency Planning, Business Planning, Organizational Strategy, Strategic Decision-Making, Competitive Analysis, Strategic Leadership, Business Analysis, Portfolio Management, Analysis, Market Analysis, Risk Analysis, Strategic Prioritization, Resource Allocation, Growth Strategies, Market Dynamics

Skills you'll gain: Jira (Software), Configuration Management, Issue Tracking, Project Management Software, Stakeholder Communications, System Configuration, Governance, Project Coordination, Dashboard, Stakeholder Management, Kanban Principles, Process Improvement, Organizational Skills

Skills you'll gain: Spanish Language, Grammar, Vocabulary, Oral Expression, Oral Comprehension, Writing