Les cours en psychologie peuvent vous aider à comprendre comment les personnes perçoivent, ressentent et réagissent. Vous pouvez développer des compétences en comportement, communication, analyse et observation. Beaucoup de cours utilisent des exemples concrets pour illustrer les mécanismes psychologiques.

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Sales Enablement, Financial Forecasting, AI Personalization, Sales, AI Product Strategy, ChatGPT, Large Language Modeling, LLM Application, AI Workflows, Artificial Intelligence, Finance, Brainstorming, Risk Analysis, Ideation, Content Creation, Business Transformation, Innovation
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Responsible AI, AI Security, Data Ethics, Generative AI, Law, Regulation, and Compliance, Artificial Intelligence, Regulatory Requirements, Information Privacy, Risk Analysis, Algorithms
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, MarTech, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Stakeholder Engagement, Scrum (Software Development), Agile Methodology, Stakeholder Management, Team Motivation, Agile Software Development, Team Leadership, Sprint Retrospectives, Kanban Principles, Team Building, Sprint Planning, Risk Analysis, Agile Product Development, Continuous Integration, Earned Value Management, Team Management, Backlogs, Continuous Improvement Process, Lean Methodologies
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Risk Analysis, Risk Management, Risk Modeling, Hazard Analysis, Mitigation, Risk Management Framework, Project Risk Management, Failure Analysis, Analysis, Climate Change Adaptation, Vulnerability Assessments, Case Studies, Quantitative Research, Qualitative Research
Advanced · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Software Design Patterns, Computational Thinking, Software Design, Algorithms, Program Development, Software Development, Software Engineering, Programming Principles, Computer Programming, Problem Solving, Data Structures, Computer Science, Javascript, Web Development, Machine Learning Methods, Data Science
Intermediate · Specialization · 1 - 4 Weeks

Rice University
Skills you'll gain: Cash Flows, Return On Investment, Finance, Business Valuation, Capital Budgeting, Financial Analysis, Financial Modeling, General Finance, Investment Management, Financial Management, Case Studies, Financial Statements, Risk Analysis, Corporate Finance, Balance Sheet
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Social Network Analysis, Driving engagement, Behavioral Economics, Network Analysis, Game Design, Social Sciences, Sociology, Artificial Intelligence, Systems Thinking, Research, Human Computer Interaction, Data Collection, Psychology
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Attacks, Risk Mitigation, Business Risk Management, Cyber Security Strategy, Stakeholder Communications, Operational Risk, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Risk Modeling, Governance, Vulnerability Assessments, Information Privacy, Estimation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Data, Annual Reports, Regulatory Requirements, Analysis, Risk Analysis, Regulatory Documents, Market Analysis
Intermediate · Guided Project · Less Than 2 Hours