Skills you'll gain: Amazon Bedrock, Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Workflows, AI Orchestration, LLM Application, Amazon Web Services, Context Management, Amazon S3

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Grafana, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services, Cloud Solutions

Skills you'll gain: Amazon S3, Amazon Web Services, Application Programming Interface (API), Data Management, Cloud Computing

Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy

Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms

Skills you'll gain: Amazon Web Services, Cloud Storage, Data Storage, Amazon CloudWatch, File Systems, Data Migration, System Monitoring, Security Controls

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Continuous Improvement Process

Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis

Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management

Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Virtual Networking, Network Administration, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management