Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Model Evaluation, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsible AI, Autoencoders, Convolutional Neural Networks, Recurrent Neural Networks (RNNs), Data Ethics, Deep Learning, Artificial Neural Networks, Reinforcement Learning, Generative AI, Generative Adversarial Networks (GANs), Machine Learning Algorithms, Model Deployment, Debugging, Artificial Intelligence, Image Analysis, Unsupervised Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Computer Vision
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, User Interface (UI) Design, Design Research, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, Interactive Design, User Centered Design, Mockups, Usability Testing
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Financial Statements, Financial Management, Budgeting, Financial Data, Financial Analysis, Income Statement, Balance Sheet, Performance Analysis, Resource Allocation, Variance Analysis, Cost Benefit Analysis, Return On Investment, Investments, Cash Flows
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ArcGIS, Data Presentation, GIS Software, Spatial Data Analysis, Data Visualization, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Data Mapping, Data Integration, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Project Management, Organizational Leadership, Leadership, Communication Strategies, Simulation and Simulation Software, Communication
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Team Building, Leadership, Human Resources, Human Resources Management and Planning, Diversity and Inclusion, Occupational Safety And Health, Employee Performance Management, Organizational Development, Employee Engagement, Stress First Aid, Performance Management, Research, Social Justice, Scientific Methods, Employee Training, Psychological Evaluations, Cultural Diversity
Beginner · Course · 1 - 3 Months