
Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Business Strategies, Business Modeling, Market Opportunities
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, ChatGPT, Data Validation, LLM Application, Data Analysis, OpenAI, Data-Driven Decision-Making, Analytical Skills, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Instagram, Digital Media Strategy, Social Media Strategy, Content Creation, Drive Engagement, ChatGPT, Automation, Creativity, Customer Engagement, Artificial Intelligence, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Generative AI, Prompt Engineering, LLM Application, Responsible AI, Google Cloud Platform, Natural Language Processing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Generative AI, Tool Calling, ChatGPT, Generative AI Agents, Responsible AI, OpenAI, Prompt Engineering, PyTorch (Machine Learning Library), Tensorflow, Semantic Web, Natural Language Processing, Artificial Intelligence, Application Development, Analytical Skills, Application Programming Interface (API), Supervised Learning, Computer Programming Tools
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Effectiveness, Case Studies, Applied Machine Learning, Emerging Technologies, Predictive Modeling, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: ChatGPT, Responsible AI, Generative AI, Large Language Modeling, Prompt Engineering, Business Process Automation, Productivity Software, Artificial Intelligence, Trend Analysis, Data-Driven Decision-Making, Natural Language Processing, Content Creation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Content Creation, Workflow Management, Generative AI, Operational Efficiency, Quality Improvement, Social Media Content, Brainstorming, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Business Reporting, Data Import/Export, Data-Driven Decision-Making, AI Personalization
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, AI Personalization, Interpersonal Communications, Technology Strategies, Business Ethics, Generative AI, Compensation Management, Customer experience improvement
Beginner · Course · 1 - 4 Weeks