
Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Data Mapping, Application Deployment, Scripting, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Development Testing, Data Integration, Unit Testing, Cloud API, Middleware, Cloud-Based Integration, Application Performance Management, Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: File Transfer Protocol (FTP), Transaction Processing, Verification And Validation, Integration Testing, Data Integration, System Testing, Data Validation, Development Testing, Middleware, Systems Integration, Databases
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Cloud Development, Customer Service, Cloud Management, Dashboard, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Cleansing, Data Import/Export, Data Migration, Data Manipulation, Software Installation, Data Transformation, Software Versioning, Version Control
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Application Development, Cloud Applications, Application Programming Interface (API), Microservices, System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Maintainability, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Salesforce Development, Salesforce, CI/CD, Software Architecture, Solution Architecture, Systems Architecture, Code Review, DevOps, Software Technical Review, Integration Testing, Software Design, Software Design Patterns, Database Design, Debugging, Maintainability, Enterprise Architecture, IT Security Architecture, Security Controls, System Design and Implementation, Scalability
Beginner · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Authentications, Salesforce, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months