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Salesforce Sales Development Representative Professional Certificate
Unlock your potential in tech sales. Build job-ready skills for an in-demand career as an entry-level Sales Development Representative (SDR). No degree or prior experience required.
Instructor:
Ernest Owusu, +20 more

4.5/5
300 ratings
24,260 already enrolled
6 Months
Under 5 hours of study a week
English
Beginner Level
No prior experience required.
100% Self-Paced
Learn on your own time
Build job-ready skills by learning from the best
Get started in the in-demand field of tech sales with a Professional Certificate from Salesforce. Learn the fundamentals of the sales process and how to attain a SDR's growth mindset, prospect leads, and streamline your SDR workflow.
Common job titles: Sales Development Representative (SDR), Business Development Representative (BDR), Sales Representative
¹Lightcast™ Job Postings Report (median with 0-2 years experience), United States, 9/1/21-9/1/22.
$60,000
median entry-level salary¹
64,801
in-demand job openings in tech sales¹
¹Lightcast™ Job Postings Report (median with 0-2 years experience), United States, 9/1/21-9/1/22.
Skills you will gain
Sales Development
interviewing
Sales
Time management
Cold Calling
teamwork
Personal Advertisement
Audience
Personal Branding
Resume writing
cold emailing
objection handling
About this Professional Certificate
What you will learn
Articulate the purpose of the Sales Development Representative role and develop strategies for your personal and professional success
Prepare a professional portfolio and develop your personal brand to reflect your performance in the interview process
Apply the success-proven principles of the SV Academy Conversational Selling methodology
Problem-solve using the best-in-class tech tools of the SDR workflow
What is a Professional Certificate?
Build the Skills to Get Job Ready
Whether you’re looking to start a new career, or change your current one, Professional Certificates on Coursera help you become job ready. Learn at your own pace, whenever and wherever it’s most convenient for you. Enroll today and explore a new career path with a 7 day free trial. You can pause your learning or end your subscription at any time.
Hands-On Projects
Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers. You'll need to successfully finish the project(s) to earn your Certificate.
Earn a Career Credential
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career. Many Professional Certificates have hiring partners that recognize the Professional Certificate credential and others can help prepare you for a certification exam. You can find more information on individual Professional Certificate pages where it applies.

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More questions? Visit the Learner Help Center.