Salesforce Sales Development Representative Professional Certificate

Unlock your potential in tech sales. Build job-ready skills for an in-demand career as an entry-level Sales Development Representative (SDR). No degree or prior experience required.

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298 ratings
24,170 already enrolled

6 Months

Under 5 hours of study a week


Beginner Level

No prior experience required.

100% Self-Paced

Learn on your own time

Build job-ready skills by learning from the best

Get started in the in-demand field of tech sales with a Professional Certificate from Salesforce. Learn the fundamentals of the sales process and how to attain a SDR's growth mindset, prospect leads, and streamline your SDR workflow.

Common job titles: Sales Development Representative (SDR), Business Development Representative (BDR), Sales Representative

¹Lightcast™ Job Postings Report (median with 0-2 years experience), United States, 9/1/21-9/1/22.

median entry-level salary¹

in-demand job openings in tech sales¹

¹Lightcast™ Job Postings Report (median with 0-2 years experience), United States, 9/1/21-9/1/22.

Skills you will gain

  • Sales Development

  • interviewing

  • Sales

  • Time management

  • Cold Calling

  • teamwork

  • Personal Advertisement

  • Audience

  • Personal Branding

  • Resume writing

  • cold emailing

  • objection handling

About this Professional Certificate

What you will learn

  • Articulate the purpose of the Sales Development Representative role and develop strategies for your personal and professional success 

  • Prepare a professional portfolio and develop your personal brand to reflect your performance in the interview process

  • Apply the success-proven principles of the SV Academy Conversational Selling methodology

  • Problem-solve using the best-in-class tech tools of the SDR workflow

What is a Professional Certificate?

Build the Skills to Get Job Ready

Whether you’re looking to start a new career, or change your current one, Professional Certificates on Coursera help you become job ready. Learn at your own pace, whenever and wherever it’s most convenient for you. Enroll today and explore a new career path with a 7 day free trial. You can pause your learning or end your subscription at any time.

Hands-On Projects

Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers. You'll need to successfully finish the project(s) to earn your Certificate.

Earn a Career Credential

When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career. Many Professional Certificates have hiring partners that recognize the Professional Certificate credential and others can help prepare you for a certification exam. You can find more information on individual Professional Certificate pages where it applies.

There are 5 Courses in this Professional Certificate


Course 1

Groundwork for Success in Sales Development

268 ratings

Course 2

Foundations for Interviewing with Confidence

45 ratings

Course 3

Conversational Selling Playbook for SDRs

22 ratings

Course 4

Boosting Productivity through the Tech Stack

14 ratings


Offered by




SV Academy

Frequently Asked Questions

More questions? Visit the Learner Help Center.