About this Course

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Shareable Certificate
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Start instantly and learn at your own schedule.
Flexible deadlines
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Beginner Level

To be successful you should have completed the previous courses in this training.

Approx. 20 hours to complete
English

Skills you will gain

empathyProactivityCreative Problem SolvingCoachabilityCommunication
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

To be successful you should have completed the previous courses in this training.

Approx. 20 hours to complete
English

Offered by

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Salesforce

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SV Academy

Syllabus - What you will learn from this course

Week
1

Week 1

4 hours to complete

Prioritize Professional and Empathetic Communication

4 hours to complete
15 videos (Total 60 min), 6 readings, 3 quizzes
Week
2

Week 2

4 hours to complete

Speak With Confidence and Clarity

4 hours to complete
6 videos (Total 22 min), 6 readings, 5 quizzes
Week
3

Week 3

4 hours to complete

Empathize and Challenge in Written Communication

4 hours to complete
8 videos (Total 39 min), 2 readings, 4 quizzes
Week
4

Week 4

3 hours to complete

Hone Your Cultural Competency Skills in the Workplace

3 hours to complete
9 videos (Total 39 min), 1 reading, 3 quizzes

About the Salesforce Sales Development Representative Professional Certificate

Salesforce Sales Development Representative

Frequently Asked Questions

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