Salesforce
Practical Guide to Navigating Professional Relationships
Salesforce

Practical Guide to Navigating Professional Relationships

Trailhead
Noorin Fazal
Paige Caldwell

Instructors: Trailhead

3,862 already enrolled

Course

Gain insight into a topic and learn the fundamentals

4.5

(19 reviews)

Beginner level

Recommended experience

20 hours (approximately)
Flexible schedule
Learn at your own pace

Skills you'll gain

  • Category: empathy
  • Category: Proactivity
  • Category: Creative Problem Solving
  • Category: Coachability
  • Category: Communication

Details to know

Shareable Certificate

Add to your LinkedIn profile

Quizzes and assessments

15 quizzes, 2 assessments

English
Subtitles: English, Spanish

Course

Gain insight into a topic and learn the fundamentals

4.5

(19 reviews)

Beginner level

Recommended experience

20 hours (approximately)
Flexible schedule
Learn at your own pace

Build your Business expertise

This course is part of the Salesforce Sales Development Representative Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Salesforce
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There are 5 modules in this course

Create the personal brand of a top performer and learn how to communicate effectively with managers, teammates, and customers.

What's included

15 videos6 readings2 quizzes

Develop concrete strategies for mastering the conversational approach and delivering your message with skill.

What's included

6 videos6 readings4 quizzes

Learn best practices for effective business communication, including habits to support actionability, clarity, concision, and follow-through.

What's included

8 videos2 readings3 quizzes

Deepen your professional relationships skills by learning to communicate across differences, tap into multiple points of view, and cultivate diversity and cultural competency.

What's included

9 videos1 reading2 quizzes

Set yourself up for success as an SDR by learning what to expect in the first three months on the job.

What's included

11 videos6 readings4 quizzes

Instructors

Instructor ratings
4.8 (11 ratings)
Trailhead
Salesforce
13 Courses62,965 learners
Noorin Fazal
Salesforce
5 Courses4,848 learners

Offered by

Salesforce
SV Academy
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Learner reviews

Showing 3 of 19

4.5

19 reviews

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  • 4 stars

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    5.26%

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  • 1 star

    10.52%

UI
5

Reviewed on Aug 18, 2022

Recommended if you're interested in Business

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