Salesforce
Practical Guide to Navigating Professional Relationships
Salesforce

Practical Guide to Navigating Professional Relationships

This course is part of Salesforce Sales Development Representative Professional Certificate

Taught in English

Some content may not be translated

Trailhead
Noorin Fazal
Paige Caldwell

Instructors: Trailhead

5,572 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.6

(29 reviews)

Beginner level

Recommended experience

20 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

17 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.6

(29 reviews)

Beginner level

Recommended experience

20 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your Business Essentials expertise

This course is part of the Salesforce Sales Development Representative Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Salesforce
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 5 modules in this course

Create the personal brand of a top performer and learn how to communicate effectively with managers, teammates, and customers.

What's included

15 videos6 readings3 quizzes2 discussion prompts

Develop concrete strategies for mastering the conversational approach and delivering your message with skill.

What's included

6 videos6 readings5 quizzes2 discussion prompts

Learn best practices for effective business communication, including habits to support actionability, clarity, concision, and follow-through.

What's included

8 videos2 readings3 quizzes1 peer review1 discussion prompt

Deepen your professional relationships skills by learning to communicate across differences, tap into multiple points of view, and cultivate diversity and cultural competency.

What's included

9 videos1 reading2 quizzes1 peer review2 discussion prompts

Set yourself up for success as an SDR by learning what to expect in the first three months on the job.

What's included

11 videos6 readings4 quizzes1 peer review2 discussion prompts

Instructors

Instructor ratings
4.8 (12 ratings)
Trailhead
Salesforce
16 Courses103,838 learners
Noorin Fazal
Salesforce
5 Courses6,681 learners

Offered by

Salesforce
SV Academy

Recommended if you're interested in Business Essentials

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Learner reviews

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4.6

29 reviews

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    86.20%

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    3.44%

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    3.44%

  • 2 stars

    0%

  • 1 star

    6.89%

UI
5

Reviewed on Aug 18, 2022

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