About this Course

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Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

To be successful you should have completed the previous courses in this training.

Approx. 24 hours to complete
English

What you will learn

  • Understand the process of asking strategic questions, establishing trust, identifying pain points and proposing value in efforts to closing a sale

  • Identify your Ideal Customer Profile and target persona to build a lead list, qualify prospects, and leverage data to drive activity

  • Investigate various outreach channels and generate a call script incorporating Conversational Selling strategies

  • Develop a foundation for emotional intelligence in a sales context and generate an empathetic email

Skills you will gain

Sales Developmentcold emailingSalesobjection handlingCold Calling
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

To be successful you should have completed the previous courses in this training.

Approx. 24 hours to complete
English

Offered by

Placeholder

Salesforce

Placeholder

SV Academy

Syllabus - What you will learn from this course

Week
1

Week 1

6 hours to complete

Learn the Conversational Selling Methodology

6 hours to complete
14 videos (Total 70 min), 6 readings, 6 quizzes
Week
2

Week 2

4 hours to complete

Generate Leads and Narrow Your Prospect List

4 hours to complete
11 videos (Total 58 min), 3 readings, 5 quizzes
Week
3

Week 3

6 hours to complete

Apply Conversational Selling Across Multiple Channels

6 hours to complete
16 videos (Total 77 min), 7 readings, 5 quizzes
Week
4

Week 4

6 hours to complete

Get Results with Emotional Intelligence

6 hours to complete
9 videos (Total 45 min), 10 readings, 5 quizzes

About the Salesforce Sales Development Representative Professional Certificate

Salesforce Sales Development Representative

Frequently Asked Questions

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