About this Course

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Earn a Certificate upon completion
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Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

To be successful you should have completed the previous courses in this training.

Approx. 29 hours to complete
English

What you will learn

  • Examine and navigate the tech stack and stay up-to-date on the latest tech tools used in the tech sales workforce

  • Understand the basic principles of customer relation management (CRM) tools and how to use them effectively as part of your workflow

  • Use sales intelligence tools to find prospects and optimize your workflow

  • Formulate bulletproof outreach strategies to engage with prospective customers

Skills you will gain

Prospectingvideo prospectingSales Developmentsales engagementCustomer Relationship Management Software
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

To be successful you should have completed the previous courses in this training.

Approx. 29 hours to complete
English

Offered by

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Salesforce

Placeholder

SV Academy

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Tech Tool Basics for Sales Development

3 hours to complete
9 videos (Total 36 min), 2 readings, 4 quizzes
Week
2

Week 2

15 hours to complete

Ground Your Workflow with Salesforce

15 hours to complete
6 videos (Total 29 min), 17 readings, 4 quizzes
Week
3

Week 3

3 hours to complete

Optimize Your Workflow with Sales Intelligence Tools

3 hours to complete
8 videos (Total 40 min), 1 reading, 5 quizzes
Week
4

Week 4

2 hours to complete

Strategize, Interact, and Track with Sales Engagement Tools

2 hours to complete
3 videos (Total 11 min), 2 readings, 3 quizzes

About the Salesforce Sales Development Representative Professional Certificate

Salesforce Sales Development Representative

Frequently Asked Questions

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