About this Course

21,173 recent views
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

You should have:

- Speaking, writing, & computer skills

- Willingness to learn tech tools

- Hunger for feedback & coaching

- Growth mindset

Approx. 18 hours to complete
English

Skills you will gain

SalesSales DevelopmentteamworkTime management
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

You should have:

- Speaking, writing, & computer skills

- Willingness to learn tech tools

- Hunger for feedback & coaching

- Growth mindset

Approx. 18 hours to complete
English

Offered by

Placeholder

Salesforce

Placeholder

SV Academy

Syllabus - What you will learn from this course

Week
1

Week 1

4 hours to complete

Break into the World of Tech Sales

4 hours to complete
15 videos (Total 54 min), 5 readings, 4 quizzes
15 videos
The Groundwork for Success in Sales Development2m
Achieving Financial Freedom1m
Why I Hire SDRs (I am a Hiring Manager)2m
Instructor Introduction: NaOmi Furukawa2m
Intro to the Sales Development Representative Professional Professional Certificate3m
Course Introduction: Groundwork for Success in Sales Development2m
SaaS Is the Future of Tech4m
SV Academy Ambassadors: Breaking into SaaS3m
Demystifying Sales7m
What Is Sales Development?7m
SDR by SaaS Funding Stage4m
A Day in the Life of an SDR4m
Introduction to the SDR & BDR Workflow5m
Review of Week 1: Break into the World of Tech Sales1m
5 readings
Syllabus10m
Fast Growing Tech10m
Sales Methodology10m
Launching Your Career in Tech10m
Envisioning Your Future: A Typical Day in Sales Development10m
4 practice exercises
Practice Quiz: Discovering the Tech Ecosystem and Software-as-a-Service (SaaS)30m
Practice Quiz: Demystifying Sales and Sales Development30m
Practice Quiz - Experiencing a Day in the Life of a Sales Development Representative (SDR)30m
Graded Quiz: Breaking into the World of Tech Sales30m
Week
2

Week 2

5 hours to complete

Adopt the Winning Professional Mindset

5 hours to complete
10 videos (Total 51 min), 6 readings, 5 quizzes
10 videos
The Growth Mindset: An SDR's Best Friend6m
Grit and the Importance of Embracing Failure (Near-Wins)6m
Gritty SDRs4m
Optimism and Self-Confidence5m
Building Self-Confidence: How to Overcome Challenges7m
Giving and Receiving Feedback5m
Review of Week 2: Adopt the Winning Professional Mindset2m
Introduction to the Mock Company3m
Peer Review Instructions and Sample - Week 24m
6 readings
Carol Dweck's TED Talk10m
Let’s Talk About Grit10m
Embracing Near Wins with Sarah Lewis10m
Multi-Day Exercises for Building Self-Confidence10m
Positive Intelligence Quotient and Saboteurs Assessement10m
SV Academy Playbook on Giving and Receiving Feedback10m
4 practice exercises
Practice Quiz: Fueling Your Growth Mindset30m
Practice Quiz: Becoming Rejection Proof30m
Practice Quiz: Holding the Keys to Self-Confidence30m
Practice Quiz: Giving and Receiving Feedback30m
Week
3

Week 3

5 hours to complete

Crush Goals through Time Management and Prioritization

5 hours to complete
12 videos (Total 63 min), 6 readings, 5 quizzes
12 videos
Getting to the Top of the Leaderboard5m
What Metrics Do SDRs Track?7m
Understanding Your Working Style4m
Understanding Your Energy Patterns4m
Introduction to Time Management and Prioritization5m
Introduction to the 80:20 Rule5m
SV Academy Ambassadors: Tips on Time Management4m
Habit-Formation and the Importance of Habits6m
Optimizing Your Calendar7m
Review of Week 3: Crush Goals through Time Management and Prioritization2m
Peer Review Instructions and Sample - Week 35m
6 readings
The Importance of Goal-Orientedness in Sales10m
Managing Your Most Important Resource: Time10m
Managing Your Energy Like a Pro10m
Learning More About The 80:20 Rule in Business10m
Time Management and Prioritization Playbook10m
SV Academy Time Management & Prioritization Templates10m
4 practice exercises
Practice Quiz: Developing a Metrics-Orientation30m
Practice Quiz: Understanding Your Working Style and Energy Patterns30m
Practice Quiz: Using the 80:20 Principle to Optimize and Prioritize30m
Practice Quiz: Making Habits Out of Tactical Strategies30m
Week
4

Week 4

4 hours to complete

Collaborate in a Top-Performing Team

4 hours to complete
7 videos (Total 25 min), 3 readings, 4 quizzes
7 videos
Coachability: The Key to Success3m
Excelling through Collaboration and Competition3m
SDR Teamwork4m
Review of Week 4: Collaborate in a Top-Performing Team2m
Course Review: Groundwork for Success in Sales Development1m
Peer Review Instructions and Sample - Week 44m
3 readings
Are You Above or Below the Line?10m
Are You Taking 100% Responsibility?10m
Learning through Curiosity10m
3 practice exercises
Practice Quiz: Taking 100% Accountability30m
Practice Quiz: Thriving With Curiosity30m
Practice Quiz: Excelling through Collaboration and Competition30m

About the Salesforce Sales Development Representative Professional Certificate

Salesforce Sales Development Representative

Frequently Asked Questions

More questions? Visit the Learner Help Center.