Salesforce
Groundwork for Success in Sales Development
Salesforce

Groundwork for Success in Sales Development

This course is part of Salesforce Sales Development Representative Professional Certificate

Taught in English

Some content may not be translated

Ernest Owusu
NaOmi Furukawa
Akhil Cherukupally

Instructors: Ernest Owusu

40,478 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.5

(359 reviews)

|

94%

Beginner level

Recommended experience

20 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Confidently articulate the purpose and power of the SDR role in the tech industry

  • Effectively select strategies and tools for developing a winning professional mindset

  • Justify strategies for time management and prioritization that yield results in your personal and professional life

  • Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

15 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.5

(359 reviews)

|

94%

Beginner level

Recommended experience

20 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your Business Essentials expertise

This course is part of the Salesforce Sales Development Representative Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Salesforce
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 4 modules in this course

Learn about the evolution of Software-as-a-Service, the purpose of Sales Development, and the daily workflow of a Sales Development Representative (SDR).

What's included

14 videos5 readings4 quizzes3 discussion prompts

Discover key concepts to springboard your professional success, including growth mindset, grit, optimism, self-confidence, and feedback.

What's included

10 videos6 readings4 quizzes1 peer review4 discussion prompts1 plugin

Master time management through goal setting, workflow strategies, the 80:20 principle, and much more!

What's included

12 videos6 readings4 quizzes1 peer review3 discussion prompts

Explore strategies for balancing collaboration and peak performance in both personal and professional contexts.

What's included

7 videos3 readings3 quizzes1 peer review3 discussion prompts

Instructors

Instructor ratings
4.7 (118 ratings)
Ernest Owusu
SV Academy
2 Courses42,540 learners

Offered by

Salesforce
SV Academy

Recommended if you're interested in Business Essentials

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Learner reviews

Showing 3 of 359

4.5

359 reviews

  • 5 stars

    75%

  • 4 stars

    13.61%

  • 3 stars

    3.05%

  • 2 stars

    2.22%

  • 1 star

    6.11%

JH
5

Reviewed on Sep 21, 2021

JA
5

Reviewed on Apr 24, 2022

AD
5

Reviewed on Jul 31, 2021

New to Business Essentials? Start here.

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Frequently asked questions