Dell

What Does IT Sales Entail?

This course is part of Develop with Dell: IT Sales Specialization

Taught in English

Develop with Dell

Instructor: Develop with Dell

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

Beginner level
No prior experience required
7 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Describe the sequence and significance of each stage of the sales process.

  • Demonstrate effective strategies for qualifying opportunities.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 quizzes, 6 assignments

Course

Gain insight into a topic and learn the fundamentals

Beginner level
No prior experience required
7 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Develop with Dell: IT Sales Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 3 modules in this course

This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales. And you’ll hear directly from sales managers about what they look for when they interview candidates.

What's included

31 videos2 readings2 quizzes1 assignment1 peer review

This week is all about the foundational professional skills you’ll need to work in sales. Things like time management, active listening and communication will be essential to your success as a seller. This week you’ll learn about how IT sellers work together as a team to engage with clients and close deals. We’ll also cover strategies for making the most of your time, and tips for crafting professional business communications.

What's included

6 videos1 reading1 quiz3 assignments1 discussion prompt

This week you’ll learn about the Sales Campaign. We will get into detail about The Sales Process and give you a better sense of how to manage a sale from start to finish. You’ll learn about the things that motivate buyers to make a purchase and how you can use that knowledge to sell. We’ll also address ways to determine which opportunities are worth pursuing. And finally, we’ll walk you through the steps that a customer goes through during the process of making a decision to buy.

What's included

7 videos1 reading2 assignments1 discussion prompt

Instructor

Develop with Dell
Dell
3 Courses792 learners

Offered by

Dell

Recommended if you're interested in Cloud Computing

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Cloud Computing? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions