
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, Security Management, Data Security, Data Integrity
Intermediate · Course · 1 - 4 Weeks

SAE Institute México
Skills you'll gain: Exploitation techniques, Vulnerability Scanning, Penetration Testing, Vulnerability Assessments, Cyber Operations, Cybersecurity, Information Systems Security, Network Security, Computer Networking, Network Protocols
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Content Management, Live Streaming, Innovation, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Salesforce Development, Salesforce, Visualforce, No-Code Development, UI Components, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: MongoDB, Redis, NoSQL, Database Management Systems, Database Systems, Operational Databases, Databases, Data Store, Amazon DynamoDB, Relational Databases, Database Design, Apache Kafka, Database Management, SQL, Distributed Computing, Databricks, Big Data, Data Architecture, Data Modeling, Cloud Computing
Intermediate · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Team Performance Management, Teamwork, Team Building, Team Management, Virtual Teams, Collaboration, Intercultural Competence, Team Leadership, Conflict Management, Cross-Functional Collaboration, Team Motivation, Productivity, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Meeting Facilitation, Drive Engagement, Safety Culture, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Salesforce, AI Security, Responsible AI, Data Ethics, AI Enablement, Customer Relationship Management, Generative AI, Predictive Modeling, Data Security, Data Modeling, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Amazon Web Services, Cloud Management, System Monitoring, Network Monitoring, Application Performance Management, Scalability, Cloud Computing, Performance Tuning, Security Testing, Data Maintenance
Advanced · Course · 1 - 4 Weeks