Skills you'll gain: Social Media, Digital Publishing, Self-Awareness, Literacy, Content Creation, Personal Development, Blogs, Diversity Awareness, Driving engagement, Instagram, Media and Communications, Sociology, Electronic Media, Critical Thinking, Social Sciences, Culture, Case Studies, Analytical Skills, Analysis, Writing

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance, Data Collection, Algorithms

Skills you'll gain: Figma (Design Software), Animations, Responsive Web Design, Prototyping, User Interface (UI), UI Components, Interaction Design, User Experience, User Interface and User Experience (UI/UX) Design, User Flows, Collaborative Software, Design Strategies

Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, Figma (Design Software), UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Prototyping, Usability Testing, Interactive Design, User Experience Design, Experience Design, Mobile Development, Style Guides, Web Development, Animations

Skills you'll gain: Responsible AI, Artificial Intelligence, Content Creation, Computer Programming Tools, Python Programming

Skills you'll gain: Operational Efficiency, Six Sigma Methodology, Operations Management, Lean Methodologies, Performance Metric, Business Process Management, Process Improvement, Process Analysis, Continuous Improvement Process, Business Technologies, Data-Driven Decision-Making

Skills you'll gain: Strategic Communication, Growth Mindedness, Target Audience, Communication Strategies, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Interpersonal Communications, Management Training And Development, Stakeholder Analysis

Skills you'll gain: Selenium (Software), Test Automation, Functional Testing, Test Case, Cascading Style Sheets (CSS), Application Frameworks, Javascript and jQuery, Web Scraping, Automation, Python Programming, UI Components, Hypertext Markup Language (HTML)

Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis

Skills you'll gain: Blockchain, Transaction Processing, Event-Driven Programming, Front-End Web Development, JavaScript Frameworks, Development Environment, Web Development, Web Applications, Secure Coding, React.js, Application Development, Javascript, Real Time Data

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level