Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Data Presentation, Verbal Communication Skills, Presentations, Dashboard, Infographics, Storytelling, Data Visualization Software, Persuasive Communication, Communication, Non-Verbal Communication, Target Audience, Decision Making

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing

Skills you'll gain: Data Visualization, Network Analysis, Relational Databases, Data Visualization Software, Data Storytelling, Data Literacy, Data Analysis, Data Manipulation, Persuasive Communication, Innovation

Skills you'll gain: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management

Skills you'll gain: Facebook, Target Audience, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Advertising, Online Advertising, Customer Insights, Business Development, Business

Skills you'll gain: Selenium (Software), Web Development Tools, Cascading Style Sheets (CSS), Java Programming, Extensible Markup Language (XML), Data Import/Export, Test Automation, Apache, Debugging, File Management, Programming Principles

Skills you'll gain: Network Performance Management, Wide Area Networks, TCP/IP, Network Routing, Network Monitoring, Performance Tuning, Network Administration, Network Infrastructure, Network Protocols, Telecommunications, Service Level, System Configuration

Skills you'll gain: Generative AI, Cloud Management, Cloud Engineering, Cloud Infrastructure, Prompt Engineering, System Support, Data Ethics, Artificial Intelligence, System Monitoring, Technical Communication, Strategic Planning

Skills you'll gain: Customer Engagement, AI Personalization, Media Production, Media Strategy, Media and Communications, Community Organizing, Augmented and Virtual Reality (AR/VR), Digital Media Strategy, Content Creation, Social Media Strategy, Web Content, Social Media, Revenue Management, Innovation, Brand Management, Data-Driven Decision-Making, E-Commerce, Video Production, User Centered Design, Game Theory

Skills you'll gain: Statistical Methods, Probability, Data Science, Probability & Statistics, Statistical Analysis, Statistical Programming, Probability Distribution, Statistical Modeling, Bayesian Statistics, Statistical Inference, Sampling (Statistics), Descriptive Statistics, R Programming, Statistical Visualization

Skills you'll gain: Microsoft Azure, Azure Synapse Analytics, Data Integration, Cloud Storage, Data Lakes, Data Pipelines, Data Storage, Databricks, Microsoft SQL Servers, NoSQL, .NET Framework, Data Security, Real Time Data, Encryption, Scalability