Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Logo Design, Graphic Design, Digital Design, Design, Graphic and Visual Design, Collaborative Software, Design Software, Advertising, Organizational Skills, Marketing, Color Theory

Skills you'll gain: Crisis Management, Performance Management, Business Continuity, Risk Management, Organizational Change, Business Communication, Communication, Action Oriented, Organizational Development, Decision Making

Skills you'll gain: Data Literacy, Data Ethics, Policy Analysis, Public Policies, Data-Driven Decision-Making, Tree Maps, Data Analysis, Data Collection, Data Management, Program Evaluation, Data Quality, Research, Research Methodologies

Skills you'll gain: Presentations, Organizational Structure, Data Visualization, Productivity Software, Graphic Design, Organizational Skills, Marketing

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies

Skills you'll gain: Business Modeling, Design Thinking, Business Process, Storytelling, Business Strategies, Strategic Planning, Innovation, Entrepreneurship, Systems Thinking, New Business Development, Shared Media, Oral Expression, Presentations, Business Research, Data Storytelling, Process Analysis, Professional Networking, Competitive Analysis, Value Propositions, Market Opportunities

Skills you'll gain: Data Science, Data Literacy, Project Design, Data Analysis, Data Management, Data Presentation, Data-Driven Decision-Making, Business Analytics, Performance Metric, Machine Learning, Statistical Inference

Skills you'll gain: Virtual Environment, Canva (Software), Color Theory, Design, Design Elements And Principles, Graphic and Visual Design Software, Graphic Design, Marketing

Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis

Skills you'll gain: Data Visualization, Data Visualization Software, Infographics, Data Presentation, Graphing, User Accounts, Graphic Design, Data Analysis, Business Analytics, Analytics

Skills you'll gain: Digital Transformation, Data Strategy, Data Quality, Data Modeling, Data Governance, Business Transformation, Business Intelligence, Data Management, Data-Driven Decision-Making, Business Analytics, Information Management, Data Literacy, Data Analysis, Data Architecture, Big Data, Business Strategy, Data Visualization, Artificial Intelligence