
Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, OpenAI, Tool Calling, Generative AI Agents, Artificial Intelligence, Application Development, Application Frameworks, Data Pipelines
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Responsible AI, Data Ethics, Generative AI, AI Product Strategy, Artificial Intelligence, Business Ethics, Compliance Auditing, Auditing, Ethical Standards And Conduct, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Analytics, LLM Application, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, Generative AI, Application Performance Management, LLM Application, Image Analysis, Application Programming Interface (API), Multimodal Prompts, Animations, Tool Calling, Image Quality, File Management, Visualization (Computer Graphics), Computer Graphics, Generative AI Agents, Application Development, Python Programming, Computer Science
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Google Cloud Platform, AI Product Strategy, Ethical Standards And Conduct, Auditing, Accountability, Safety and Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Responsible AI, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Large Language Modeling, Data Integration
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Product Strategy, Data Ethics, Responsible AI, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Personally Identifiable Information, Law, Regulation, and Compliance, Program Implementation, Predictive Analytics, Business Process Automation, Governance, Forecasting, Business Ethics, Data Governance, Customer Service
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Generative AI, Generative Model Architectures, Artificial Neural Networks, Deep Learning, Bayesian Network, Mathematical Modeling, Computer Vision, Estimation, Applied Mathematics, Machine Learning, Network Architecture, Probability Distribution, Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenShift, Jupyter, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Infrastructure Architecture, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Dimensionality Reduction, Natural Language Processing, Large Language Modeling, OpenAI, Text Mining, Applied Machine Learning, LLM Application, Statistical Machine Learning, Data Processing, Databases, Feature Engineering, Python Programming, Supervised Learning, Artificial Intelligence, Unsupervised Learning, Pandas (Python Package), Data Transformation, NumPy
Intermediate · Specialization · 3 - 6 Months