Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

Skills you'll gain: Feature Engineering, Responsible AI, Data Preprocessing, Strategic Decision-Making, Business Leadership, Data-Driven Decision-Making, Data Ethics, Business Analytics, Natural Language Processing, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Systems Integration, Business Ethics, Workflow Management, Applied Machine Learning, Reinforcement Learning, Machine Learning

Skills you'll gain: Brute-force attacks, Cryptography, Encryption, Python Programming, Scripting, User Interface (UI), Statistical Programming, UI Components, Application Development

Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, Software Design Documents, Requirements Elicitation, Workflow Management, User Story, Prioritization, Hugging Face, Customer Insights, Language Interpretation, Translation, and Studies

Skills you'll gain: JSON, jQuery, Browser Compatibility, Event-Driven Programming, UI Components

Skills you'll gain: Professional Networking, Relationship Building, Resilience, Collaboration, Growth Mindedness, Overcoming Obstacles, Personal Development, Adaptability, Empathy, Interpersonal Communications, Communication

Skills you'll gain: jQuery, Javascript and jQuery, Animations, Debugging, UI Components, Event-Driven Programming, Responsive Web Design, Web Applications, Interactive Design, HTML and CSS, Data Validation

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Governance, Development Environment, Microsoft PowerPoint, Data Integration, Software Development, Microsoft Outlook, Data Validation

Skills you'll gain: Wireframing, Application Design, Web Design, Collaborative Software, User Interface (UI), Miro AI, Mockups

Skills you'll gain: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning

Skills you'll gain: Regulatory Compliance