Alignor
Giving and Receiving Feedback in a Diverse Environment
Alignor

Giving and Receiving Feedback in a Diverse Environment

John Shulman
Pem Shulman
Jeanne-Marie Almonor

Instructors: John Shulman

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Initiate conversations to give feedback when needed

  • Explore ways to improve performance and relationships

  • Manage emotions and avoid unnecessary conflict

Details to know

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Recently updated!

August 2024

Assessments

19 assignments

Taught in English

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There are 3 modules in this course

This module explores techniques to initiate and engage in feedback conversations in a diverse workplace. Guided by a four-step framework, in this module you’ll learn how to clarify expectations, share factual observations about behavior, identify gaps between expectations and behavior, and suggest a path forward. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.

What's included

11 videos2 readings6 assignments2 app items

This module examines methods to give feedback to friends in a diverse environment. In this module, you will learn how to apply a simple, proven four-step framework for giving feedback to friends, including clarifying shared expectations, sharing factual observations, recognizing gaps between shared expectations and behavior, and suggesting a path forward that resolves issues collaboratively and strengthens relationships. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests. . You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.

What's included

9 videos2 readings6 assignments2 app items

This module addresses ways in which you can work with others to get help and solicit feedback, both inside and outside the workplace. In this module, you'll explore steps and tips to follow to get help from others, make strategic decisions about confronting others, and receive valuable feedback that can improve both your workplace performance and your relationships. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.

What's included

9 videos2 readings7 assignments3 app items

Instructors

John Shulman
Alignor
2 Courses566 learners

Offered by

Alignor

Recommended if you're interested in Leadership and Management

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