This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
Offered By


Giving Helpful Feedback
University of Colorado BoulderAbout this Course
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Try Coursera for BusinessSkills you will gain
- Communication
- Staff Management
- Coaching
- Performance Management
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Syllabus - What you will learn from this course
Introduction to Giving Helpful Feedback and Positive Feedback
Negative Feedback: Use With Caution
The Seven Essential Feedback Skills - Part I
The Seven Essential Feedback Skills - Part II
Reviews
- 5 stars79.63%
- 4 stars17.20%
- 3 stars2.32%
- 2 stars0.52%
- 1 star0.30%
TOP REVIEWS FROM GIVING HELPFUL FEEDBACK
This course was short but very informative and very helpful for an aspiring leader like myself. It also helped me understand how to view or understand when I receive feedback. I highly recommend it!!
I love how this course was designed - incorporating the psychology bonus part and science-based. I learned a lot of practical ways that I can apply to my new workplace. Thank you!
Excellent course. I started it being a bit skeptical, just with the intention to go quickly through some video scripts. but I changed my mind. There is so much to learn here
I enjoyed the course and learned a lot from it. The content is well organised and focused on practical situations. I particularly enjoyed the bits of psychological research shared in the content.
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