About this Course

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Learner Career Outcomes

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got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
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Approx. 5 hours to complete
English

Skills you will gain

CommunicationStaff ManagementCoachingPerformance Management

Learner Career Outcomes

13%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 5 hours to complete
English

Offered by

Placeholder

University of Colorado Boulder

Syllabus - What you will learn from this course

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Week
1

Week 1

1 hour to complete

Introduction to Giving Helpful Feedback and Positive Feedback

1 hour to complete
6 videos (Total 28 min), 1 reading, 1 quiz
6 videos
Why Feedback is Important5m
Positive Feedback Defined4m
The Impact of Positive Expectations2m
Positive Expectations at Work5m
Positive Feedback: Intriguing Possibilities6m
1 reading
Course Syllabus10m
1 practice exercise
Week 1 Quiz30m
Week
2

Week 2

1 hour to complete

Negative Feedback: Use With Caution

1 hour to complete
3 videos (Total 21 min)
3 videos
Negative Feedback Bias4m
The Broad Impact of Negative Feedback9m
1 practice exercise
Week 2 Quiz30m
Week
3

Week 3

1 hour to complete

The Seven Essential Feedback Skills - Part I

1 hour to complete
5 videos (Total 34 min)
5 videos
Introduction to the Seven Feedback Skills2m
Skill 1: Focus on Specific Behavior8m
Skill 2: Keep it Impersonal12m
Skill 3: Keep it Goal-Oriented6m
1 practice exercise
Week 4 Part I Quiz30m
Week
4

Week 4

1 hour to complete

The Seven Essential Feedback Skills - Part II

1 hour to complete
5 videos (Total 42 min)
5 videos
Skill 5: Ensure Understanding7m
Skill 6: Make Sure it is Controllable5m
Make Sure it is Controllable: The Manager's Role6m
Skill 7: Tailor the Feedback to Fit the Employee:10m
1 practice exercise
Week 4 Part II Quiz30m

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