
Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, LLM Application, Large Language Modeling, Program Evaluation, Generative AI, Data Ethics, Google Cloud Platform, Quality Assessment, Verification And Validation, Image Quality, User Feedback, Human Factors, Performance Metric
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Technical Communication, Data Visualization, Oral Expression, Data Presentation, Data Ethics, Laboratory Reports, Scientific Visualization, Technical Writing, Report Writing, Peer Review, Persuasive Communication, Writing, Media and Communications, Graphic and Visual Design, Requirements Analysis, Data Cleansing, Data Science, Editing
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Universitat Autònoma de Barcelona
Skills you'll gain: Performance Appraisal, Workforce Development, Training Programs, Performance Management, Human Resources Management and Planning, Employee Training, Employee Performance Management, Human Resources, Talent Management, Organizational Development, Program Evaluation, Constructive Feedback
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Goal Setting, Constructive Feedback, Employee Performance Management, Organizational Leadership, Employee Engagement, Cultural Diversity, Team Performance Management, Leadership, Compensation Strategy, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Incident Response, Incident Management, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Information Systems Security, Information Assurance, Cyber Security Policies, Security Controls
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Continuous Improvement Process, Analysis
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Education and Training, Technical Communication, Diversity Equity and Inclusion Initiatives, Human Computer Interaction, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, Network Security, Network Analysis, Network Protocols, Open Source Technology
Intermediate · Course · 1 - 4 Weeks