
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Metasploit, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Cyber Security Assessment, Cyber Threat Intelligence, Generative AI, Cyber Operations, Data Ethics, Prompt Engineering, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Usability Testing, User Centered Design, User Experience Design, Responsive Web Design, Prototyping, Interaction Design, Software Documentation, Mockups, Wireframing, Design Software, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PostgreSQL, Data Maintenance, Database Administration, Database Architecture and Administration, SQL, Secure Coding, Database Management, Relational Databases, Query Languages, Security Controls, Data Access, Data Security, Role-Based Access Control (RBAC), Threat Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Project Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Business Risk Management, Stakeholder Engagement, Stakeholder Management, Market Opportunities, Communication Planning, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Financial Analysis, Project Planning
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Code Review, Continuous Integration, Software Development Tools, DevOps, Software Technical Review, GitHub
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, Graph Theory, Algorithms, Java, Object-Relational Mapping, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Team Building, Diversity and Inclusion, Team Leadership, Teamwork, Trustworthiness, Team Management, Leadership, Team Motivation, Cross-Functional Collaboration, Constructive Feedback, Remote Access Systems, Discussion Facilitation
Intermediate · Course · 1 - 3 Months
Coursera
Skills you'll gain: Scenario Testing, Testability, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Planning, Test Execution Engine, Maintainability, Restful API, Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation
Intermediate · Course · 1 - 4 Weeks