Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Compliance Management, Microsoft 365, Compliance Auditing, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Cloud Security, Records Management, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Threat Detection, Risk Management Framework, Cybersecurity, Digital Forensics, Data Security, Risk Management

Skills you'll gain: Hardware Design, Electronics, Embedded Software, Electronic Components, Internet Of Things, Communication Systems, Embedded Systems, Debugging, Automation Engineering, Remote Access Systems, Python Programming, Application Development

Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

Skills you'll gain: Cascading Style Sheets (CSS), Web Design and Development, Scripting, Full-Stack Web Development, Object Oriented Programming (OOP), Event-Driven Programming

Skills you'll gain: Incident Response, Digital Forensics, Business Continuity Planning, Disaster Recovery, Computer Security Incident Management, Resource Management, Prioritization, Risk Analysis, Business Analysis, Data Storage Technologies, Law, Regulation, and Compliance, Ethical Standards And Conduct

Skills you'll gain: Canva (Software), Color Theory, Photo Editing, Layout Design, Design Elements And Principles, Typography, Graphic Design, Content Creation, Content Marketing, Digital Marketing

Skills you'll gain: Responsive Web Design, Web Design, HTML and CSS, Web Design and Development, Cascading Style Sheets (CSS), Usability, Web Content Accessibility Guidelines, User Interface and User Experience (UI/UX) Design, User Experience, Javascript, Front-End Web Development, Hypertext Markup Language (HTML), GitHub

Skills you'll gain: AI Enablement, Responsible AI, Risk Management, Data-Driven Decision-Making

Skills you'll gain: Brute-force attacks, Cryptography, Encryption, Python Programming, Scripting, User Interface (UI), Statistical Programming, UI Components, Application Development

Skills you'll gain: Oracle Databases, PL/SQL, Multi-Tenant Cloud Environments, Database Administration, Database Architecture and Administration, Database Management, Application Deployment, Security Controls, Disaster Recovery

Skills you'll gain: Google Cloud Platform, Kubernetes, Application Deployment, Cloud Applications, Load Balancing, Web Applications, Cloud API, Application Performance Management, Web Servers