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Results for "customer service training"


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    Coursera

    Agentic AI Content for Practitioners (Teams: Data)

    Skills you'll gain: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Supplier Performance & Risk Management

    Skills you'll gain: Data Storytelling, Service Level Agreement, Inventory Management, Supplier Management, Legal Risk, Variance Analysis, Process Improvement, Supplier Performance Management, Contract Review, Supplier Quality Management, Inventory Control Systems, Risk Mitigation, Root Cause Analysis, Data Entry, Risk Management, Data Analysis, Continuous Improvement Process, Contract Management, Quality Control, Cost Reduction

    Intermediate · Specialization · 3 - 6 Months

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    Logical Operations

    Project Management: Reporting and Closing Projects

    Skills you'll gain: Sprint Retrospectives, Project Closure, Stakeholder Management, Project Performance, Project Coordination, Stakeholder Engagement, Project Management, Stakeholder Communications, Agile Project Management, Solution Delivery, Sprint Planning, Project Planning, Microsoft Excel, Communication, Team Leadership, Procurement, Microsoft Office, Leadership, Microsoft Word, Leadership Development

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Draft Commercial Contracts: Checklists

    Skills you'll gain: Service Level Agreement, Contract Review, Supplier Management, Supplier Relationship Management, Contract Management, Risk Mitigation

    Beginner · Course · 1 - 4 Weeks

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    Northwestern University

    Organizational Leadership

    Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing

    4.7
    Rating, 4.7 out of 5 stars
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    5.4K reviews

    Intermediate · Specialization · 3 - 6 Months

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    Alex Genadinik

    SMART Goals And Beyond: Goal Setting Using Latest Research

    Skills you'll gain: Goal Setting, Smart Goals, Professional Development, Personal Development, Planning, Self-Motivation, Decision Making, Time Management, Productivity, Prioritization, Empowerment, Psychology, Enthusiasm, Coaching, Scientific Methods, Adaptability

    Mixed · Course · 1 - 3 Months

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    Logical Operations

    Crystal Reports: Running Totals and Cross-Tabs

    Skills you'll gain: Management Reporting, Business Reporting, Run Chart, Data Presentation, Microsoft Access, Data Analysis, Business Intelligence Software, Business Intelligence, Data Analysis Software, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    Northwestern University

    High Performance Collaboration: Leadership, Teamwork, and Negotiation

    Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, People Development, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
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    3.4K reviews

    Mixed · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Windows 11 Mastery

    Skills you'll gain: Microsoft Windows, Microsoft Copilot, Cloud Applications, File Management, System Configuration, Patch Management, Cloud Storage, Peripheral Devices, Operating System Administration, Operating Systems, Software Installation, Web Applications, Computing Platforms, Web Content Accessibility Guidelines, Computer Security Awareness Training, Control Panels, AI Enablement, Configuration Management, User Interface (UI), Virtual Environment

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Microsoft Access for Office 365: Part 2

    Skills you'll gain: Microsoft Access, Relational Databases, Database Design, Database Management, Data Integrity, Databases, Data Validation, Database Software, Query Languages, Microsoft 365, Data Management, Microsoft Office, Data Presentation, Productivity Software, User Interface (UI), User Interface (UI) Design

    Mixed · Course · 1 - 3 Months

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    Coursera

    Nursing Leadership Essentials: Effective Communication

    Skills you'll gain: Nursing Management, Professional Development, Teamwork, Leadership, Care Coordination, Collaboration, Relationship Building, Interpersonal Communications, Patient Safety, Communication, Resilience

    Intermediate · Course · 1 - 4 Weeks

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    Niel Asher Education

    Olympic Lifting Fundamentals for Strength and Power

    Skills you'll gain: Lifting Ability, Injury Prevention, Exercise Science, Athletic Training, Coaching, Train The Trainer, Physical Stamina, Goal Setting, Safety Standards, Mobility Assistance, Mechanics

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service training

generative ai in customer service operations training
1…767778…627

In summary, here are 10 of our most popular customer service training courses

  • Agentic AI Content for Practitioners (Teams: Data): Coursera
  • Supplier Performance & Risk Management: Coursera
  • Project Management: Reporting and Closing Projects: Logical Operations
  • Draft Commercial Contracts: Checklists: Coursera
  • Organizational Leadership: Northwestern University
  • SMART Goals And Beyond: Goal Setting Using Latest Research: Alex Genadinik
  • Crystal Reports: Running Totals and Cross-Tabs: Logical Operations
  • High Performance Collaboration: Leadership, Teamwork, and Negotiation: Northwestern University
  • Microsoft Windows 11 Mastery: Logical Operations
  • Microsoft Access for Office 365: Part 2: Logical Operations

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