Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Legal Risk, Responsible AI, Data Ethics, Generative AI, Personally Identifiable Information, Law, Regulation, and Compliance, Engineering Software, Information Privacy, Artificial Intelligence, Case Studies, Diversity Awareness, Ethical Standards And Conduct, Mitigation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Design Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Solutions, Cloud Hosting, Cloud Deployment, Public Cloud, Cloud Computing Architecture, Cloud Management, Cloud Storage, Cost Management, Risk Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Network Performance Management, Network Planning And Design, Cloud Computing, Virtual Machines, Network Routing, Load Balancing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Search Engine Optimization, Web Content Accessibility Guidelines, HTML and CSS, Web Design and Development, Web Analytics and SEO, Web Development, Javascript, Frontend Performance, Browser Compatibility
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Object Oriented Programming (OOP), Application Development, Development Environment, User Interface (UI), Python Programming, Integrated Development Environments, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Jupyter, Data Transformation, Logistic Regression, Machine Learning Methods, Health Informatics, Applied Machine Learning, Data Preprocessing, Machine Learning, Model Evaluation, Scikit Learn (Machine Learning Library), Predictive Analytics, Analytics, Classification Algorithms, Pandas (Python Package), Software Installation
Mixed · Course · 1 - 4 Weeks