Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Data Storage, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Identity and Access Management

Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Computer Security Incident Management, Operating Systems, Security Awareness, System Configuration, Microsoft Windows, Computer Hardware, Network Security, Wireless Networks, Mobile Security

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Presentations, Inside Sales, Technical Sales, Outside Sales, Interviewing Skills, Prioritization, Customer Relationship Building

Skills you'll gain: Desktop Support, Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, End User Training and Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Patch Management, Technical Communication

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Security, Operating Systems, System Configuration, DevOps, Software Installation, Communication