Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with a medical device installation where issues related to IP addresses, networking, and MAC addresses come up.
This course is part of the Healthcare IT Support Specialization
4,657 already enrolled
Offered By
About this Course
14,024 recent views
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 3 of 4 in the
Approx. 6 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessFlexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 3 of 4 in the
Approx. 6 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
2 hours to complete
Telemedicine, Patient Portals, and Medical Devices
2 hours to complete
6 videos (Total 37 min), 5 readings, 1 quiz
1 hour to complete
Operational Needs in Health IT
1 hour to complete
6 videos (Total 39 min)
1 hour to complete
JIRA and Documentation
1 hour to complete
5 videos (Total 40 min), 1 reading, 1 quiz
2 hours to complete
Health IT and Patient Safety
2 hours to complete
5 videos (Total 22 min), 4 readings, 2 quizzes
Reviews
- 5 stars85.71%
- 4 stars11.90%
- 3 stars1.58%
- 1 star0.79%
TOP REVIEWS FROM OPERATIONS AND PATIENT SAFETY FOR HEALTHCARE IT STAFF
by AWMar 7, 2021
I found the fourth section the most interesting and enjoyable, however, all sections had new information. Thank you!
by OSMay 9, 2022
Am getting to be more aqunited with what Health safety and operations is allabout.
Thank you.
by KRJul 1, 2022
This is a well done course. I've been in Hewalthcare IT for 12 years and this should be viewed by everyone.
About the Healthcare IT Support Specialization

Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Specialization?
Is financial aid available?
More questions? Visit the Learner Help Center.