About this Course

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Shareable Certificate
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Start instantly and learn at your own schedule.
Flexible deadlines
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Approx. 5 hours to complete
English
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 5 hours to complete
English

Offered by

Placeholder

Johns Hopkins University

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Introduction to Electronic Health Records

1 hour to complete
4 videos (Total 30 min)
4 videos
The Patient Journey: Registration and Scheduling6m
The Patient Journey: Ambulatory Encounters8m
The Patient Journey: Emergency Room and Hospital Admissions 7m
1 practice exercise
Module 1 Practice Quiz30m
Week
2

Week 2

1 hour to complete

EHR Applications and Features

1 hour to complete
6 videos (Total 45 min)
6 videos
EHR Features8m
Behind the Scenes: When an Order Needs to be Corrected 4m
Login, Authentication, Credentialing6m
What is Multi-Factor Authentication in Healthcare? 7m
Multi-Factor Authentication: When Things Go Wrong6m
1 practice exercise
Module 2 Practice Quiz30m
Week
3

Week 3

1 hour to complete

Clinical Decision Support and Databases

1 hour to complete
6 videos (Total 45 min)
6 videos
Types of Clinical Decision Support6m
Beyond the Scope of the HelpDesk - CDS Committees7m
Introduction to Databases9m
Components of a SQL Server7m
EHR Interfaces8m
1 practice exercise
Module 3 Practice Quiz30m
Week
4

Week 4

2 hours to complete

Training, Communication, and Change Management

2 hours to complete
4 videos (Total 28 min)
4 videos
EHR: Understanding the Training Environment Data Structure 7m
Communication During Upgrades8m
Change Management During Upgrades8m
2 practice exercises
Module 4 Practice Quiz30m
End of Course Quiz45m

About the Healthcare IT Support Specialization

Healthcare IT Support

Frequently Asked Questions

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