Automation courses can help you learn process optimization, workflow design, and robotic process automation (RPA). You can build skills in scripting, system integration, and data analysis to streamline operations. Many courses introduce tools like UiPath, Automation Anywhere, and Zapier, that support implementing automation solutions and enhancing productivity across various industries.

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, Artificial Intelligence and Machine Learning (AI/ML), User Story, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation, Analysis
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, ChatGPT, Multimodal Prompts, Generative AI, Business Process Automation, Data Validation, Prototyping, Data Import/Export, Debugging
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Automation Engineering, Control Systems, Mechanics, Artificial Intelligence, Mathematical Modeling, Torque (Physics), Linear Algebra, Estimation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Integration, CI/CD, Application Deployment, Node.JS, Version Control, Test Automation, Software Development Tools, Git (Version Control System), Software Development, GitHub, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic systems, Generative AI Agents, LLM Application, Application Design, Tool Calling, Large Language Modeling, Software Design Patterns, Data Validation
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Online Advertising, Marketing Budgets, Performance Metric, Pay Per Click Advertising, Digital Marketing, Paid media, Search Engine Optimization, Data-Driven Decision-Making, Return On Investment, Marketing Automation, Marketing Strategies
Beginner · Specialization · 1 - 3 Months

Scrimba
Skills you'll gain: Unit Testing, Test Case, Test Driven Development (TDD), Debugging, Software Testing, Development Testing, Test Automation, Test Tools, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Analysis, Network Security, Cyber Operations, Intrusion Detection and Prevention, MITRE ATT&CK Framework, Cybersecurity, Threat Detection, Network Monitoring, Penetration Testing, Anomaly Detection, Scripting, Network Protocols, Authentications, Vulnerability Assessments, Python Programming, Data Access, System Monitoring, Automation
Beginner · Specialization · 1 - 3 Months

Edureka
Skills you'll gain: API Design, API Gateway, Application Programming Interface (API), Postman API Platform, Restful API, Data Validation, Authentications, OAuth, Cloud API, Microservices, Application Deployment, CI/CD, Open Web Application Security Project (OWASP), Authorization (Computing), Application Frameworks, Performance Tuning, Application Lifecycle Management, Test Automation, Prometheus (Software), Grafana
Intermediate · Specialization · 1 - 3 Months