Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Machine Learning, Data Processing, Artificial Intelligence, Data Analysis, Machine Learning Algorithms, Computer Vision, Data Collection, Software Testing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Color Theory, Style Guides, Generative AI, Graphic and Visual Design, Creativity, ChatGPT, Creative Design, Aesthetics, Design Elements And Principles, Image Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Multimodal Prompts, Linear Algebra
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Productivity Software, Financial Data, Ideation, Financial Analysis, Marketing Materials, Product Management, Product Development, Business Research, Marketing Management, Generative AI, Market Research, Copywriting, Creative Design, Marketing, Packaging and Labeling
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Generative AI, Image Quality, Creativity, Content Creation, Web Applications
Beginner · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, No-Code Development, Organizational Skills, Content Management, Productivity, File Management, Collaboration, User Accounts, Database Management
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Statistical Inference, Statistical Methods, Pandas (Python Package), Probability & Statistics, Risk Analysis, Financial Trading, Financial Data, Data Manipulation, Statistical Analysis, Regression Analysis, Financial Analysis, Jupyter, Probability Distribution, Python Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Computational Thinking, Algorithms, Pseudocode, Problem Solving, Analytical Skills, Computer Science, Python Programming, Computer Systems, Data Structures, Computer Hardware, Computer Programming, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Human Resource Strategy, Human Resources, Data Ethics, Workflow Management, Employee Retention, Talent Management, Business Process Automation, Succession Planning, Talent Acquisition, Talent Recruitment, Personally Identifiable Information, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Diversity and Inclusion, Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks