
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Prioritization, Project Implementation, Agile Methodology, Agile Project Management, Sprint Planning, Project Coordination, Stakeholder Analysis, Project Management, Project Planning, Kanban Principles, Team Motivation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Demand Planning, Forecasting
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Nutrition and Diet, Meal Planning And Preparation, Nutrition Care Plans, Nutrition Education, Nutritional Assessment, Adaptability
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: digital literacy, Data Security, Computer Security Awareness Training, Social and Human Services, Law, Regulation, and Compliance, Social Sciences, Community and Social Work, Digital Communications, World History, Health Policy, Healthcare Ethics
Beginner · Course · 1 - 3 Months

Empower School of Health
Skills you'll gain: Healthcare Project Management, Internet Of Things, Cybersecurity
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Tidyverse (R Package), Model Evaluation, Data Visualization, Clinical Data Management, Data Preprocessing, Data Manipulation, Predictive Modeling, R Programming, Predictive Analytics, Data Pipelines, Feature Engineering, Applied Machine Learning, Machine Learning, Random Forest Algorithm, Performance Tuning, Logistic Regression
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Empower School of Health
Skills you'll gain: Healthcare 5.0, Health Systems, Health Policy, Robotics
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Health Policy, Public Health, Systems Thinking, Health Promotion, Program Evaluation, Health Systems, Health Care Administration, Health Education, Health Equity, Epidemiology, Public Affairs, Community Health, Social Determinants Of Health, Advocacy, Media and Communications, Collaboration, Communication
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cyber Security Assessment, Vulnerability Assessments, Persona Development, Coordination, Safety and Security, Record Keeping
Intermediate · Course · 3 - 6 Months