
Columbia University
Skills you'll gain: Systems Thinking, Social Justice, Economics, Policy, and Social Studies, Social Sciences, Complex Problem Solving, Problem Solving, Research, Political Sciences, Policy Analysis, Systems Analysis, Case Studies, Persuasive Communication, Critical Thinking, Simulations, Scientific Methods, Mathematical Modeling, Applied Mathematics, Human Learning
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Digital Transformation, Market Dynamics, E-Commerce, Economics, Economic Development, Payment Processing, FinTech, digital literacy, Business Modeling, Data Strategy, Policty Analysis, Research, and Development, Policy Analysis, Innovation, Governance, Emerging Technologies, Cybersecurity, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Construction Engineering, Structural Engineering, Construction, Civil Engineering, Engineering Practices, Structural Analysis, Engineering Design Process, Architecture and Construction, Engineering, Engineering Calculations, Maintenance, Repair, and Facility Services, Property Maintenance, Continuous Monitoring, Failure Analysis, Environmental Monitoring
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Android Development, Unity Engine, User Interface (UI), Video Game Development, Animation and Game Design, User Interface (UI) Design, Mobile Development, 3D Assets, Graphics Software, Application Deployment, C# (Programming Language)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Council on Foreign Relations
Skills you'll gain: Environmental Policy, Climate Change Mitigation, Policy Analysis, Environmental Issue, International Relations, Social Justice, Diplomacy, Market Dynamics, Sustainable Systems, Environmental Regulations, Ethical Standards And Conduct, Governance, Tax, Cost Benefit Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks