Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)

Skills you'll gain: Collaboration, Business Communication, Workforce Management

Skills you'll gain: Interviewing Skills, Professional Development, Google Gemini, Generative AI, LLM Application, Prompt Engineering, Problem Solving, Planning, Communication

Skills you'll gain: Process Analysis, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Project Risk Management, Team Performance Management, Performance Metric, Productivity, Project Schedules, Performance Management, Goal Setting, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, Data Import/Export, Data Management

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Cloud Development, Customer Service, Cloud Management, Dashboard, Cloud Services, Encryption, Business Strategy

Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, People Development, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

Skills you'll gain: Database Design, SQL, MySQL, PHP (Scripting Language), Relational Databases, JSON, jQuery, Hypertext Markup Language (HTML), Javascript and jQuery, Ajax, Databases, Data Modeling, Database Application, Database Development, Debugging, Web Applications, Object Oriented Programming (OOP), Application Development, Web Development, Javascript

Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Bootstrap (Front-End Framework), Web Design, Hypertext Markup Language (HTML), Browser Compatibility, Web Design and Development, Web Development, JSON, Web Applications, Scripting, Usability, Cross Platform Development, Object Oriented Programming (OOP), Event-Driven Programming, User Interface and User Experience (UI/UX) Design

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Cloud Management, Virtual Private Networks (VPN), General Networking, Identity and Access Management, Role-Based Access Control (RBAC), Containerization

Skills you'll gain: Insurance, Financial Planning, Budgeting, Credit Risk, Finance, Asset Management, Cash Management, Risk Management, Investment Management, Expense Management, Consumer Behaviour