
Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Programs, Climate Change Adaptation, Climate Change Mitigation, Environmental Policy, Sustainable Development, Sustainable Systems, Governance, International Relations, Policy Development, Public Policies, Risk Management, Finance, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Communication Strategies, Trustworthiness, Safety Culture
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Ideation, Design Thinking, Brainstorming, Solution Design, Human Centered Design, Innovation, Creative Thinking, Strategic Thinking, Creative Problem-Solving, Problem Solving, Meeting Facilitation, Collaboration
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Market Dynamics, Digital Transformation, Economics, Policy, and Social Studies, Market Analysis, E-Commerce, Economic Development, Socioeconomics, Economics, Emerging Technologies, digital literacy, Financial Inclusion, Policty Analysis, Research, and Development, Policy Analysis, Critical Thinking
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Workflow Management, Operational Efficiency, Data Access, Business Process Automation, Data Security, Data Sharing, Application Security, Role-Based Access Control (RBAC), Automation
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Digital Transformation, Innovation, Talent Management, Process Management, Organizational Change, Business Technologies, Change Management, Digital Marketing, Operational Efficiency, Marketing Strategies, Business Strategies, Sales Strategy, E-Commerce, Emerging Technologies, Leadership
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Product Development, User Centered Design, Interviewing Skills, Usability Testing, Innovation, Team Oriented, Persona Development
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Business Ethics, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Model Evaluation, Digital Transformation, Data-Driven Decision-Making, Feature Engineering, Regression Analysis, Supervised Learning, Python Programming, Cloud Computing, Data Quality, Classification Algorithms, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Health Policy, Economics, Policy, and Social Studies, Crisis Management, Environmental Monitoring, Policty Analysis, Research, and Development, Emergency Response, Spatial Data Analysis, Socioeconomics, Geographic Information Systems, Public Health, Public Health and Disease Prevention, Infectious Diseases, Data Science, Financial Modeling, Finance, Network Analysis, Data Collection, Stakeholder Engagement
Beginner · Course · 1 - 3 Months