Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Smart Goals, Empathy, Self-Awareness, Planning, Leadership, Time Management

Skills you'll gain: Non-Verbal Communication, Assertiveness, Rapport Building, Executive Presence, Leadership, Interpersonal Communications, Business Leadership, Business Communication, Communication Strategies, Influencing, Trustworthiness

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, No-Code Development, Application Design, Document Management, Data Integration, Data Store

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations

Skills you'll gain: Customer Retention, Customer Analysis

Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, Applied Machine Learning, Python Programming, Open Source Technology, JSON, Debugging

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

Skills you'll gain: Team Management, Team Performance Management, Growth Mindedness, Team Building, Team Leadership, Teamwork, Team Motivation, Performance Management, People Management, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Recognizing Others, Collaboration, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening

Skills you'll gain: Video Editing, TikTok, Storytelling, Timelines, Content Creation, Multimedia, Photo/Video Production and Technology, Animations, Color Theory, Typography

Skills you'll gain: Load Balancing, Google Cloud Platform, Cloud Storage, Cloud Services, Cloud Computing, Web Servers