Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Microsoft Power Platform, ChatGPT, Microsoft Teams, Performance Analysis, Business Process Automation, Customer Engagement, Natural Language Processing, Application Deployment

Skills you'll gain: Natural Language Processing, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Prompt Engineering, Business Correspondence, Target Audience, Business Communication, Strategic Communication, Business Writing, Social Media Content, Communication, ChatGPT, Generative AI, Communication Strategies, Meeting Facilitation, Content Creation, Writing, Social Media, Taking Meeting Minutes, Artificial Intelligence, Document Management

Skills you'll gain: Prompt Engineering, ChatGPT, Application Programming Interface (API), OpenAI, Restful API, Authentications, Large Language Modeling, Key Management, Generative AI, Artificial Intelligence, Performance Tuning

Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, ChatGPT, OpenAI, Slack (Software), AI Personalization, Human Resources, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

Skills you'll gain: Cultural Diversity, English Language, Language Learning, Interpersonal Communications, Oral Comprehension, Rapport Building, Vocabulary

Skills you'll gain: SQL, Generative AI, Data Visualization, Data Storytelling, Data Analysis, Debugging, Data-Driven Decision-Making, Exploratory Data Analysis, ChatGPT, Prompt Engineering, Databases